SilverBack(R) Technologies, Inc., the industry's leading provider of service delivery platforms that allow solution providers to profitably enter the managed services business, today announced its MSP platform, Datacenter Enterprise, will support virtualization software and the associated IT infrastructure. SilverBack partners now have a new revenue opportunity to capitalize on the rapidly growing virtualization market.

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Without the use of agents, SilverBack monitors the following performance metrics and serves as the "glue" for any new virtualization installations by identifying conflicts and multiple versions of the same application:

-- Check to make sure the virtualization application is running

-- Check CPU usage

-- Check memory usage

-- Check services and processes

-- Manage the virtual device as if it were one

-- Check log files for errors

-- Provide system resource performance statistics through long-term trending and analysis

More than 100 service providers, systems integrators and VAR/resellers worldwide use SilverBack to conduct remote monitoring, alerting, remediation and automated management of network, system, and security devices (or any device with an IP address) across thousands of end user customers.