Surgient, a leader in self-service provisioning for dynamic data centers, today announced a Webcast, “Self-Service is Coming to IT…What You Need to Know.” Scheduled for Wednesday, October 7 at 2:00 p.m. Eastern time, the Webcast will highlight the cost saving and efficiency benefits of self-service IT infrastructure delivery.

People rely on self-service technology every day, from booking travel to withdrawing cash. For the past 10 years, self-service has been a major driver of efficiency across a wide range of industries, and it’s now coming to IT. There are a number of proposed self-service solutions that claim to improve the efficiency of IT infrastructure delivery, but in reality not all self-service solutions can deliver on this promise.

In this Webcast, Surgient Chief Technology Officer Dave Malcolm will discuss the critical and proven technology components that make or break any self-service IT implementation. Attendees to this Webcast will learn:

• Why some self-service solutions work and why others crash and burn;
• How properly implemented self-service can drastically improve delivery times and increase utilization;
• Examples of existing proposed solutions and their limitations; and
• The foundation of a successful self-service IT service delivery solution.

Register at:  http://www.surgient.com/event-reg/20090914-reservationswebinar.htm