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Mitel and VMware Announce First Customers to Leverage Voice Virtualization

Mitel, the trusted provider of unified communications solutions, and VMware, the global leader in virtualization solutions from the desktop through the datacenter and to the cloud, today announced Virtual Mitel Communications Director (Virtual MCD), part of the new Mitel Virtual Solutions software portfolio as well as the first customers to deploy Virtual MCD.

Virtual MCD is the first real-time voice application designed for the VMware vSphere™ 4 platform.

As a virtual appliance, Virtual MCD is a software package download that runs on VMware vSphere 4, enabling customers to seamlessly access and install Mitel's call control software.

The solution leverages VMware vSphere 4 to enable customers to consolidate Mitel's leading voice applications alongside non-voice business applications in the datacenter. This results in the potential for: capital savings due to the significant reduction in server hardware and real estate; operational savings with the reduction in power and server provisioning costs; as well as productivity improvements and resource efficiencies in datacenter management and risk mitigation for business continuity and disaster recovery plans.

Mitel and VMware already have a number of joint customers that have deployed Virtual MCD including Gallagher, Flynn & Company LLP, an accounting firm based in the US; Ideal Integrations, a technology integrator based in the US; Spalding University, a university in Louisville, KY; and Ashford Borough Council in the UK. These customer sites consist of users ranging from 30 to more than 2,000.

Virtual MCD is the latest application Mitel has introduced in the Mitel Virtual Solutions software portfolio. The next phase will include Mitel Applications Suite (MAS) and Mitel Border Gateway (MBG) as virtual appliances built using VMware Studio to be released 60 days after Virtual MCD.

In addition to MCD, Mitel Unified Communicator® (UC) Advanced, Mitel Contact Center Solutions and Mitel Enterprise Manager are VMware Ready™ applications. The VMware Ready Program is a VMware co-branding program for qualified partner products. VMware Ready products have passed a detailed evaluation and testing process and are ready for deployment in production environments. With the VMware Ready logo, customers can quickly identify VMware partner products and solutions that are optimized for the VMware platform.

"Combining the technology innovation of two market leaders, Mitel and VMware have extended the cost savings and efficiency gains from virtualization to the voice infrastructure. The solution—fully tested and optimized—is the first to make a virtualized voice and unified communications platform a viable option for a wide range of VMware customers, across industry segments," said Dave Bartoletti, senior analyst, The Taneja Group.

"For some time now businesses have been moving toward datacenter virtualization and unified communications deployments on two separate planes," said Stephen Beamish, vice-president business development, Mitel. "Up until today, businesses around the world and of all sizes have wished these two worlds would connect as the cost savings, consolidation and significant improvement in efficiencies would be extremely consequential to business operations. That is why Mitel and VMware spent more than 18 months cracking the code on making the deployment of real-time voice a virtualized application deployable like any other application in the datacenter. Our successes are now being experienced and applauded around the world as customers start executing and benefiting from the deployment of Mitel Virtual Solutions in their datacenters."

"Virtualizing voice applications is a natural next step as customers work to consolidate more and more of their critical datacenter workloads," said Parag Patel, vice president, alliances, VMware. "We're excited to partner with Mitel in order to help advance the benefits of virtualization to a broader set of business applications." 

Mitel and VMware will be hosting a web event on Wednesday, February 17, 2010 at 11:00 a.m. EST to provide more details. Presenters include Brent Kelly, senior analyst and partner, Wainhouse Research; Rob Neil, head of ICT and customer services, Ashford Borough Council; Parag Patel, vice president of alliances, VMware; and Stephen Beamish, vice president of business development, Mitel. Register today at: http://vmware.mitel.com  

Published Wednesday, February 17, 2010 6:07 AM by David Marshall
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Mitel and VMware Announce First Customers to Leverage Voice … | Drakz Free Online Service - (Author's Link) - February 19, 2010 7:23 AM
Mitel and VMware Announce First Customers to Leverage Voice … | Drakz Free Online Service - (Author's Link) - February 21, 2010 2:12 AM
Mitel and VMware Announce First Customers to Leverage Voice … | Drakz Free Online Service - (Author's Link) - February 22, 2010 11:51 AM
Mitel and VMware Announce First Customers to Leverage Voice … | Drakz Free Online Service - (Author's Link) - February 25, 2010 2:03 AM
Mitel and VMware Announce First Customers to Leverage Voice … | Drakz Free Online Service - (Author's Link) - February 25, 2010 9:16 PM
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