eG Innovations, Inc., a global provider of business service monitoring software for virtual and physical IT infrastructures, today announced that it has been included in the list of "Cool Vendors" in the IT Operations Management 2010 report by Gartner, Inc.

Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn't do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); Intriguing, have caught Gartner's interest or curiosity in approximately the past six months.

“We believe our inclusion in the Gartner Cool Vendor report is a confirmation of our ability to solve the challenges enterprises face in delivering and managing business-critical server and desktop services using virtualization and cloud computing technologies,” said Srinivas Ramanathan, president and CEO of eG Innovations. “We continue to focus on making monitoring and management easy, effective and efficient for our customers, delivering the best bang for the buck. Our products proactively monitor every layer of every tier of a virtual and physical IT infrastructure, and correlate events from these disparate IT resources to provide a single pane of glass for administrators. This allows customers to learn of problems and diagnose them before their users notice. This boosts productivity and delivers rapid ROI to our customers.”