Innovations, a leading application performance management software
provider, announced today that U.S. Electrical Services Inc. (USESI), a
world-class wholesale distributor of electrical products and related
services has deployed its flagship product, eG Enterprise, as the
exclusive performance monitoring solution empowering USESI to increase
performance, business growth, productivity and savings. The eG
Enterprise implementation enables USESI the ability to provide complete
performance visibility into the company's transaction flow of the line
of business Enterprise Resource Planning (ERP) applications, including
its Linux servers, JBoss Java applications, Rocket UniVerse database,
EMC storage and Citrix infrastructure.
USESI's customers include tens of thousands of electricians,
contractors, corporate clients, architects, engineers, and lighting
designers - all of whom rely on USESI to deliver quality products backed
by knowledgeable advice and excellent service. Be it residential,
commercial, industrial, institutional, or utility, the world runs on
products and services from USESI's best-in-class electrical distribution
businesses. Headquartered in Connecticut, USESI is one of the top three
wholesale electrical components distributors in the US - a $90 billion
force in the US alone.
Executing on its business model demands top performance and scalability
from USESI's IT infrastructure, to support the expansion of ERP and
other vital systems without disruption. When slow performance, frequent
crashes and inadequate visibility into their many different processes
threatened these business-critical capabilities, USESI turned to IT
performance management leader, eG Innovations.
"Our solutions allow customers the size of USESI to be able to support
their business objectives and user productivity by proactively
pinpointing and solving performance problems before they impact users,"
said Srinivas Ramanathan, chief executive officer of eG Innovations.
"USESI can now accurately predict infrastructure costs, reduce their
support days and save on IT support and network operations."
With eG Innovations' solutions, USESI can now pull all performance
statistics from across the infrastructure into a single pane-of glass
dashboard, customize and add performance monitoring capabilities as the
environment requires and have more effective and systemized management
from automated diagnosis, greater visibility, system-wide monitoring and
USESI's ERP system, which has an inventory of thousands of electrical
parts and products across its stocking locations, is critical for its
business. Furthermore, a strategy of acquiring successful, locally
operated electrical businesses for growth has meant that USESI has
needed to put in place robust processes for onboarding each newly
acquired division. Executing on its business model demands top
performance and scalability from USESI's IT infrastructure, to support
the expansion of ERP and other vital systems without disruption.
"Because Electrical components touch every aspect of so many lives -
people, companies, education, government in hundreds of ways, eG
Enterprise allows me to sleep better at night," said Dave Couturier,
server and storage desktop infrastructure team lead at U.S. Electrical
Services, Inc. "The level of automated diagnosis and visibility enables
our team to more effectively escalate and tier support, as well as
develop a stronger IT presence within our infrastructure. We can now
assign separate component and product owners, as well as build custom
dashboards that align with the most important activities within our
operations. We are now efficient, and have eliminated the need to watch
for problems 24x7, giving us the comfort of running 12 to 15-hour days
instead of 24-hour days."
To learn more, visit eginnovations.com.