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Prime Healthcare Prescribes Commvault to Protect Critical Epic EHR System Data while Ensuring Heightened Data Protection

Commvault, a global leader in enterprise backup, recovery, archive and the cloudtoday announced that Prime Healthcare, a national health system based on Ontario, CA, has successfully deployed Commvault Software to simplify data management and elevate patient care by maintaining the highest levels of safety, privacy and integrity of Electronic Health Records (EHR). With Commvault, Prime Healthcare can keep pace with rapid expansion fueled by the organization's mission to save struggling hospitals, preserve healthcare jobs and improve community healthcare.

Recognized among the "15 Top Health Systems" and "100 Top Hospitals" in the nation by Truven Health AnalyticsPrime Healthcare operates 44 acute care hospitals with more than 7,700 patient beds across 14 states. By standardizing on Commvault's centralized, automated solution for protecting more than 400 TBs of vital data, Prime Healthcare safeguards hundreds of unique clinical and operational systems while providing elevated support for Epic EHR backup and recovery. Additionally, Prime Healthcare has architected a secure platform from the ground up to increase the efficiency and effectiveness of a multi-pronged approach to data protection.

As a result, the organization has achieved 98 percent backup success rates and the ability to restore a full production image from its Epic EHR system in minutes. Moreover, Prime Healthcare can failover its entire data center to an alternate site within 15 minutes while restoring all operations within 30 minutes.

"By architecting a complete data protection plan with Commvault, we have an automatic lifeline should disaster strike," says Erik Milham, senior director of enterprise IT operations and infrastructure for Prime Healthcare. "We'll continue to build upon this best-of-class platform and innovate with Commvault to ensure that if something happens, pulling in Epic and other hospital systems will be as automatic as breathing."

"We are delighted with Prime Healthcare's success in protecting their Epic EHR environment and other enterprise applications using our data management platform," said Ananth Balasubramanian, General Manager of Worldwide Healthcare Business at Commvault. "Through the Commvault Data Platform, the organization has been able to centralize their data protection processes, which helps them scale easily across converged, virtual and cloud environments. As a result, Prime Healthcare gained a fully integrated system for backing up and recovering crucial Epic EHR records, avoided vendor lock-in, and retained the freedom to add new hardware or software infrastructure options, all on our open platform."

According to Clint Monchamp, enterprise storage engineer for Prime Healthcare, there were very few products that could do everything Prime Healthcare needed immediately as well as support the organization's evolving needs. "Commvault stood out as the only solution built from the ground up to deliver enterprise-level data protection that matched our business practices."

As a key part of Prime Healthcare's IT strategy, Commvault will support the company's goal to migrate 10 hospitals to Epic per year while continuing to support its aggressive acquisition plans. "Protecting our recently purchased assets as quickly as possible is a critical business priority," concludes Milham.  "Commvault supports our imperative to drive better medical outcomes while responding immediately to any unplanned downtime or disaster recovery event that could threaten our ability to deliver the highest levels of patient care excellence."

Published Wednesday, November 29, 2017 10:51 AM by David Marshall
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