Virtualization Technology News and Information
Zenoss Software-Defined IT Operations Assists Secure-24 to Resolve IT Issues Faster

Zenoss Inc., the leader in Software-Defined IT Operations, today announced that its customer Secure-24, a leading global provider of managed cloud services, IT operations and application hosting, leverages the tight integrations Zenoss has with enterprise platforms such as SAP HANA and ServiceNow to help provide secure, reliable managed services to its clients.

A Zenoss customer since 2014, Secure-24 utilizes the flexibility of the Zenoss platform to easily integrate with enterprise applications right out of the box. In cases where Secure-24's clients have custom applications, the Zenoss open-source platform makes it easy to create custom extensions.

With Zenoss monitoring more than 12,000 of its resources worldwide, Secure-24 is able to predict, identify and resolve IT issues faster - providing accurate and actionable information to the right people at the right time and improving the company's service reliability and response time while eliminating time wasted on nonactionable items.

"As demand for managed services has grown, Zenoss' capabilities have enabled us to scale rapidly and exceed our clients' expectations," said Eric Mowry, vice president of engineering at Secure-24. "Zenoss automates our IT monitoring processes and gives us the ability to view our entire stack through one comprehensive dashboard - allowing us to meet our clients' critical business needs even as our managed security services and global security governance, risk and compliance (GRC) areas have grown."

Built for modern IT infrastructures, Zenoss helps enterprise organizations deliver reliable service performance by monitoring cloud, virtual and physical infrastructures from a single unified platform. Through real-time service models, customers gain deep insight into IT performance and service health across their entire unique IT ecosystems and are able to eliminate disruptions while accelerating business outcomes.

"We are extremely proud to be a trusted partner to Secure-24 and part of their continued growth," said Brian Wilson, chief customer officer at Zenoss. "Zenoss' Software-Defined IT Operations approach is where application and infrastructure services are managed by intelligent software with the goal of lights-out operations. Secure-24 utilizes us as a key component for their own digital transformation journey."

Published Tuesday, December 12, 2017 10:43 AM by David Marshall
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