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VMblog's Expert Interviews: SolarWinds Discusses New SolarWinds Application Performance Monitor (APM)


SolarWinds recently announced its new SolarWinds APM, a solution that leverages the application monitoring capabilities of AppOptics, the company's SaaS-delivered service, to extend the monitoring capabilities of SolarWinds Server & Application Monitor (SAM). To learn more about the new offering and the impact it may have on SolarWinds customers, I spoke with Christoph Pfister, Executive Vice President of Products at SolarWinds. 

VMblog:  What led SolarWinds to develop the new SolarWinds APM?

Christoph Pfister:  SolarWinds products are developed by engineers who know what it takes to manage today's dynamic IT environments, and the new SolarWinds APM is the latest biproduct of SolarWinds' goal to equip tech pros with the tools and solutions they need to succeed. Designing products that integrate with (and broaden) the capabilities of a tech pro's toolset is key, and SolarWinds is committed to combining its deep community connection with its comprehensive product portfolio to deliver integrated solutions designed to meet customers' needs. In fact, the development of the new APM stemmed from a customer survey conducted earlier this year. In the survey, 80 percent of respondents revealed that they would be somewhat or very likely to trial/evaluate an APM solution, and 60 percent would be somewhat or very likely to purchase.

VMblog:  How does SolarWinds' new APM enhance application performance monitoring?

Pfister:  For applications hosted both in the cloud or on-premises, modern application management is an essential part of supporting companies' digital transformation efforts. The new SolarWinds APM provides a solution to help ensure the health and performance of critical applications, extending beyond simple up/down monitoring with application response tracking, distributed transaction traces, custom metrics, and more. The solution also includes features such as web response-time heat maps and service transaction views designed to help users quickly gain insight into application performance-identifying both issues and opportunities-in a single view. Solutions like these help technology professionals and application support teams understand application operations and how issues like slow database or API calls impact performance.

VMblog:  How does the new SolarWinds APM integrate with SAM?

Pfister:  SolarWinds APM leverages the application monitoring capabilities of AppOptics, the company's SaaS-delivered service, to extend the application monitoring capabilities of SolarWinds Server & Application Monitor (SAM) server monitoring software, to provide in-depth, code-level monitoring of custom applications. Specifically, SAM integrates with APM to provide two primary benefits: first, SAM will leverage its agent deployment capability to deploy the APM agent out to the application servers that a user specifies they want to instrument against. This, in turn, provides a low-touch configuration and deployment setup to get APM up-and-running. Once the APM agent is deployed and instrumentation has begun, APM data is shown together with SAM performance data, which gives tech pros important information when investigating and analyzing any issue. The SAM-native look and feel resources will appear on those pages, pulling in data from APM in real-time. Overall, SolarWinds APM empowers technology professionals to incorporate traditional monitoring capabilities with tracing, enabling polled and observed metrics to work together to provide meaningful, actionable insights.

VMblog:  What are the business implications associated with the new SolarWinds APM?

Pfister:  From a business perspective, collaboration across teams and increased end-user experience are two significant benefits offered by the new SolarWinds APM. The solution is designed to meet the individual needs of IT operations and DevOps professionals, bringing these teams together to deliver top application performance for the business. The integrated solution spans on-premises, hybrid IT, and cloud environments, and allows them to deliver deeper performance insights and distributed transaction tracing-even end-to-end visibility down to the transaction level, proving where and when end-user experiences do not meet intended-for service levels, and providing insight into the root cause of performance bottlenecks.


Published Wednesday, November 21, 2018 10:21 AM by David Marshall
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