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Showing 17 - 32 of 32 white papers, page 2 of 2.
Charity Golf Tournament Sponsorship Results in a Hole-in-One for IGEL and Lockton Companies
Lockton was in the midst of a Citrix VDI roll-out when one of its thin client manufacturers changed some of the key features on the model the insurance broker was using to power its endpoints. This presented a number of challenges that the Lockton team needed to overcome during a critical stage in the VDI roll-out. Lockton was introduced to IGEL by Choice Solutions, an IGEL Platinum Partner, and selected the IGEL Universal Desktop (UD2-LX); IGEL Universal Management Suite (UMS); IGEL Universal D

Although Lockton is the world’s largest privately owned insurance brokerage firm, clients most frequently describe the insurance broker as team members who make their businesses better. Energy, innovation and deep expertise fuel Lockton’s focus on solving its clients’ problems and achieving real results.

It is this spirit of innovation that led Lockton to recently embark on the deployment of Citrix Virtual Desktop Infrastructure (VDI) at its headquarters in the Country Club Plaza area of Kansas City, MO., and local office locations across the United States and around the globe.

Lockton was about a quarter of the way through its Cirrus VDI deployment when one of its thin client manufacturers changed some of the key features on the model the insurance broker was using, without warning. This presented a number of challenges that Lockton’s IT team was unable to overcome during a critical stage in the VDI roll-out.

Around the same time Lockton was experiencing issues with the thin client manufacturer, they participated in a charity golf tournament in Kansas City that was hosted by IGEL Platinum Partner Choice Solutions and sponsored by IGEL. Following the golf tournament, Lockton tested the IGEL Universal Desktop (UD2-LX) and the IGEL Universal Management Suite (UMS) management console. The insurer realized immediately that the superior design and secure infrastructure management capabilities would make it possible for them to easily manage their entire network of thin clients in the U.S. from the company’s headquarters in Kansas City, and this was a key selling point.

To date, with the help of Choice Solutions, Lockton has deployed 1,200 IGEL UD2-LX thin clients and expected that number to increase to 1,800 by the end of 2017. Lockton also has a small number of licenses for the IGEL Universal Desktop Converter software which they are leveraging to turn hardware from other thin client manufacturers into IGEL-powered endpoints. Additionally, the insurer is using the IGEL UD Pocket to deliver the IGEL desktop to employees using legacy thin client hardware.

Ease of Management and Flexibility Lead to Long-Term Relationship for IGEL at Texas Credit Union
Randolph-Brooks Federal Credit Union was looking for a more powerful endpoint computing solution to deliver e-mail and core financial applications through its Citrix-based infrastructure to its end-users, and IGEL’s Universal Desktop thin clients and Universal Management Suite (UMS) software fit the bill.

Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping its members save time, save money and earn money. Over the years, the credit union has grown from providing financial resources to military service members and their families to serving hundreds of thousands of members across Texas and around the world. RBFCU has a presence in three major market areas — Austin, Dallas and San Antonio — and has more than 55 branches dedicated to serving members and the community.

First and foremost, RBFCU is people. It’s the more than 1,800 employees who serve members’ needs each day. It’s the senior team and Board of Directors that guide the credit union’s growth. It’s the members who give their support and loyalty to the credit union each day.

To help its employees provide the credit union’s members with the highest levels of services and support, Randolph-Brooks Federal Credit Union relies on IGEL’s endpoint computing solutions.

Outlook Performance in Non-Persistent Environments Using FSLogix's Office 365 Containers
An Independent Remote End-User Experience Performance Benchmark. Published on: http://www.rdsgurus.com/outlook-performance-in-non-persistentenvironments-using-fslogixs-office-365-containers
RDS Gurus decided to run performance tests on Outlook in non-persistent environments using FSLogix’s Office 365 Container solution. The purpose was to illustrate the user experience of remote desktop users working in a Remote Desktop Services environment configured to use FSLogix Office 365 Containers relative to the typical user experience when using native RDS User Profile Disk technology. Their primary focus was to measure how performance degrades when multiple users are simultaneously working with Outlook (“noisy neighbor effect”).
OneDrive for Business Performance in Non-Persistent Environments Using FSLogix's Office 365 Containe
An Independent Remote End-User Experience Performance Benchmark. Published on: http://www.rdsgurus.com/onedrive-for-business-performance-in-nonpersistent-environments-using-fslogixs-office-365-containers/
This whitepaper addresses the issue described in Microsoft’s knowledge base article “OneDrive for Business sync app isn’t supported for client sessions that are hosted on Windows 2008 Terminal Services or Windows 2012 Remote Desktop Services (RDS)“, published at https://support.microsoft.com/enus/kb/2965687. This is also true for RDS running on Windows Server 2016. To gain access to OneDrive for Business files, the officially supported solution for Remote Desktop users is to utilize a web browser. But most remote desktop users want to be able to use OneDrive for Business like they do on local Windows desktops.
Omaha School District Leverages IGEL’s Revolutionary Micro Client
Millard Public Schools is currently leveraging the IGEL UD Pocket, a revolutionary micro client, inside the district’s computer-aided design (CAD) classrooms to securely and cost-effectively deliver Autodesk software to their CAD students via a Citrix virtual desktop.
Millard Public Schools was looking for a secure and cost-effective way to deliver graphics intensive CAD applications to students via Citrix virtual desktops. The school district selected the IGEL UD Pocket and is now leveraging the micro thin client inside its CAD classrooms. Some of the key benefits the district has experienced as a result of the IGEL solution include ease of management and configuration, time and cost savings, support for a robust multimedia experience, and enhanced endpoint security as students are now only able to access their Windows-based, GPU-enabled virtual desktops from a secured Linux-based endpoint.
Austin Solution Provider Powers DaaS Offering with IGEL and Parallels
In 2014, Austin-based Trinsic Technologies introduced Anytime Cloud. Anytime Cloud is a Desktop-as-a-Service (DaaS) solution designed to help SMB clients improve the end user computing experience and streamline business operations. Through Anytime Cloud, customers gain access to the latest cloud and virtualization technologies using IGEL thin clients with Parallels, a virtual application and desktop delivery software application.

Headquartered in Austin, Texas, Trinsic Technologies is a technology solutions provider focused on delivering managed IT and cloud solutions to SMBs since 2005.

In 2014, Trinsic introduced Anytime Cloud, a Desktop-as-a-Service (DaaS) designed to help SMB clients improve the end user computing experience and streamline business operations. To support Anytime Cloud, the solution provider was looking for a desktop delivery and endpoint management solution that would fulfill a variety of different end user needs and requirements across the multiple industries it serves. Trinsic also wanted a solution that provided ease of management and robust security features for clients operating within regulated industries such as healthcare and financial services.

The solution provider selected the IGEL Universal Desktop (UD) thin clients, the IGEL Universal Desktop Converter (UDC), the IGEL OS and the IGEL Universal Management Suite. As a result, some of the key benefits Trinsic has experienced include ease of management and configuration, security and data protection, improved resource allocation and cost savings.

Secure Printing Using ThinPrint, Citrix and IGEL: Solution Guide
This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Print data is generally unencrypted and almost always contains personal, proprietary or sensitive information. Even a simple print request sent from an employee may potentially pose a high security risk for an organization if not adequately monitored and managed. To put it bluntly, the printing processes that are repeated countless times every day at many organizations are great ways for proprietary data to end up in the wrong hands.

Mitigating this risk, however, should not impact the workforce flexibility and productivity print-anywhere capabilities deliver. Organizations seek to adopt print solutions that satisfy government-mandated regulations for protecting end users and that protect proprietary organizational data — all while providing a first-class desktop and application experience for users.

This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Finally, this guide provides high-level directions and recommendations for the deployment of the bundled solution.

Solution Guide for Sennheiser Headsets, IGEL Endpoints and Skype for Business on Citrix VDI
Topics: IGEL, Citrix, skype, VDI
Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

Virtualizing Windows applications and desktops in the data center or cloud has compelling security, mobility and management benefits, but delivering real-time voice and video in a virtual environment is a challenge. A poorly optimized implementation can increase costs and compromise user experience. Server scalability and bandwidth efficiency may be less than optimal, and audio-video quality may be degraded.

Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

The Next Generation VDI Reference Architecture on Cloudistics Ignite
Desktop and application virtualization is one of the primary ways how businesses reduce CapEx and OpEx, improve time to market, efficiency, increase control, and expand connectivity. VDI enables users to now access their desktops hosted in a data center server as virtual machines, which can be accessed from laptops and thin clients. Although desktop virtualization has existed for many years, many implementers of the technology have discovered that significant hurdles need to be overcome to fully

Desktop and application virtualization is one of the primary ways how businesses reduce CapEx and OpEx, improve time to market, efficiency, increase control, and expand connectivity. VDI enables users to now access their desktops hosted in a data center server as virtual machines, which can be accessed from laptops and thin clients. Although desktop virtualization has existed for many years, many implementers of the technology have discovered that significant hurdles need to be overcome to fully reap its benefits.

This document defines a set of architectural blocks for building a multitenant, Virtual Desktop Infrastructure in and application services on the Cloudistics platform.
This document includes 2 major sections:

  • VDI Solution Architecture
  • Overview of Cloudistics Ignite Platform Components (Appendix A)
The primary goal of this VDI architecture is to enable service providers and IT departments to create secure, scalable, and reliable desktop hosting solution offers for small- and medium-sized organizations ranging from 500 to 1,000 users. The intended audience is hosting providers, and IT departments who want to leverage the Cloudistics infrastructure services to deliver desktop hosting services to multiple tenants.

To deliver a desktop hosting solution, service provider partners can leverage Windows Server and the Windows Desktop Experience feature to deliver Windows users a highly performant application experience that is familiar to business users and consumers.

Does Deploying Citrix in the Cloud Make Performance Monitoring Easier?
Organizations now have a variety of cloud-based options for delivering virtualized applications and desktops. Cloud deployments are fast, involve lower hardware footprint and simplify IT operations. A key question to answer in this context is whether Citrix Cloud services make performance monitoring easier than it was for on-premises deployments. Read this white paper and find out how to implement monitoring for Citrix Cloud environments.

The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations. Despite the many benefits of Citrix Cloud, the performance management challenges still persist, just as they do in traditional on-premises Citrix deployments.

Read this eG Innovations white paper, and understand:

  • The two popular Citrix Cloud deployment options
  • Performance monitoring challenges in Citrix Cloud infrastructures
  • Stakeholders involved and their respective domains of responsibility
  • The various monitoring tools and options available
  • Best practices to set up performance monitoring
5 Best Practices to Achieve Successful Migration to Citrix XenApp & XenDesktop 7.x
Citrix XenApp 6.5 is nearing its end-of-life and end-of-maintenance period. As organizations look to migrate to Citrix XenApp and XenDesktop 7.x, they will be encountering many architectural, configuration, platform, and functionality changes. Read this eG Innovations white paper to learn five best practices that Citrix administration teams can use to ensure peak performance of the Citrix infrastructure during and after the migration to XenApp and XenDesktop 7.x.
Citrix XenApp 6.5 is nearing its end-of-life and end-of-maintenance period. As organizations look to migrate to Citrix XenApp and XenDesktop 7.x, they will be encountering many architectural, configuration, platform, and functionality changes. While many new features and enhancements have been introduced in 7.x, there are also some capabilities that were available in XenApp 6.5 and are no longer supported in 7.x (such as Citrix EdgeSight for performance monitoring). Despite all these changes, the success of the migration, ultimately, depends on ensuring outstanding performance and end-user experience in the new 7.x environment.

Read this eG Innovations white paper to learn five best practices that Citrix administration teams can use to ensure peak performance of the Citrix infrastructure during and after the migration to XenApp and XenDesktop 7.x.
Converged Application and Infrastructure Performance Monitoring
In today’s distributed, heterogeneous environments, the siloed monitoring of applications and infrastructure tiers (network, storage, virtualization, database, etc.) is no longer sufficient. Read this white paper to find out how eG Innovations provides unified visibility of application performance, end-user experience, and infrastructure health—all from a single pane of glass.

As detecting and troubleshooting application performance issues increases in complexity in today’s distributed, heterogeneous environments, the siloed monitoring of applications and infrastructure tiers (network, storage, virtualization, database, etc.) is no longer sufficient. eG Enterprise delivers the first converged application and infrastructure performance monitoring solution, providing unified visibility of application performance, end-user experience, and infrastructure health—all from a single pane of glass.

Read this white paper to find out how eG Enterprise’s converged application and infrastructure monitoring capabilities help you:

  • Proactively detect user experience issues before your customers are impacted
  • Trace business transactions and isolate the cause of application slowness
  • Get code-level visibility to identify inefficient application code and slow database queries
  • Automatically map application dependencies within the infrastructure to pinpoint the root cause of the problem
Key Considerations for a Performance Monitoring Solution for your Citrix Infrastructure
Citrix environments incorporate numerous components as well as diverse back-end application elements and user-specific items – all complex variables that can affect the user experience. This white paper provides a checklist of monitoring-related criteria that should be considered as part of due diligence by enterprises and service providers to effectively manage the performance of their complex Citrix infrastructures.
Citrix environments incorporate numerous components as well as diverse back-end application elements and user-specific items – all complex variables that can affect the user experience. This white paper provides a checklist of monitoring-related criteria that should be considered as part of due diligence by enterprises and service providers to effectively manage the performance of their complex Citrix infrastructures.
Citrix UPM and AppDisk Comparison to ProfileUnity and FlexApp
Citrix XenDesktop and XenApp delivers full Windows VDI, hosted session desktops, as well as applications to meet the demands of an expansive variety of use cases, allowing employees to access their apps, desktops and data without the limitations of traditional Windows desktop solutions.
Citrix XenDesktop and XenApp delivers full Windows VDI, hosted session desktops, as well as applications to meet the demands of an expansive variety of use cases, allowing employees to access their apps, desktops and data without the limitations of traditional Windows desktop solutions. Citrix is known all over the world for its leading desktop solutions — for good reason: Citrix expertly solves Windows delivery and desktop challenges for customers. In order to make the Citrix desktop experience seamless for end users and desktop administrators, Citrix currently provides basic solutions that solve some longstanding Windows challenges in two key areas – User Profile Management and Application Layering. Liquidware Labs – a Citrix Ready Premier partner – also offers solutions that address the challenges of User Profile Management and Application Layering in Windows desktop environments. Our ProfileUnity solution offers full-featured User Environment Management (which encompasses User Profile Management). FlexApp, which can be integrated with ProfileUnity or used as a stand-alone solution, addresses the area of application layering. This paper initially covers the topics of profile management and user environment management, and then shifts focus to Application Layering. The purpose of this document is to outline the typical uses cases for the Citrix solutions, and then go on to explain when it is more appropriate to utilize the more sophisticated ProfileUnity with FlexApp solution to more completely address gaps in the desktop environment.
Application Lifecycle Management with Stratusphere UX
Enterprises today are faced with many challenges, and among those at the top of the list is the struggle surrounding the design, deployment, management and operations that support desktop applications. The demand for applications is increasing at an exponential rate, and organizations are being forced to consider platforms beyond physical, virtual and cloud-based environments.
Enterprises today are faced with many challenges, and among those at the top of the list is the struggle surrounding the design, deployment, management and operations that support desktop applications. The demand for applications is increasing at an exponential rate, and organizations are being forced to consider platforms beyond physical, virtual and cloud-based environments. Users have come to expect applications to ‘just work’ on whatever device they have on hand. Combined with the notion that for many organizations, workspaces can be a mix of various delivery approaches, it is vital. to better understand application use, as well as information such as versioning, resource consumption and application user experience. This whitepaper defines three major lifecycle stages—analysis, user experience baselining and operationalization―each of which is composed of several crucial steps. The paper also provides practical use examples that will help you create and execute an application-lifecycle methodology using Stratusphere UX from Liquidware.
FlexApp Application Layering for Citrix XenApp and XenDesktop
Citrix XenDesktop and XenApp delivers full Windows VDI, hosted session desktops, as well as applications to meet the demands of an expansive variety of use cases, allowing employees to access their apps, desktops and data without the limitations of traditional Windows desktop solutions.
Citrix XenDesktop and XenApp delivers full Windows VDI, hosted session desktops, as well as applications to meet the demands of an expansive variety of use cases, allowing employees to access their apps, desktops and data without the limitations of traditional Windows® desktop solutions. Citrix is known all over the world for its leading desktop solutions — for good reason: Citrix expertly solves Windows delivery and desktop challenges for customers. In order to make the Citrix desktop experience seamless for end users and desktop administrators, Citrix currently provides basic solutions that solve some longstanding Windows challenges in two key areas – User Profile Management and Application Layering. Liquidware Labs – a Citrix Ready Premier partner – also offers solutions that address the challenges of User Profile Management and Application Layering in Windows desktop environments. Our ProfileUnity solution offers full-featured User Environment Management (which encompasses User Profile Management). FlexApp, which can be integrated with ProfileUnity or used as a stand-alone solution, addresses the area of application layering. This paper initially covers the topics of profile management and user environment management, and then shifts focus to Application Layering. The purpose of this document is to outline the typical uses cases for the Citrix solutions, and then go on to explain when it is more appropriate to utilize the more sophisticated ProfileUnity with FlexApp solution to more completely address gaps in the desktop environment.