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Blueprint for Delivering IT-as-a-Service - 9 Steps for Success
You’ve got the materials (your constantly changing IT infrastructure). You’ve got the work order (your boss made that perfectly clear). But now what? Delivering IT-as-a-service has never been more challenging than it is today...virtualization, private, public, and hybrid cloud computing are drastically changing how IT needs to provide service delivery and assurance. You know exactly what you need to do, the big question is HOW to do it. If only there was some kind of blueprint for this…
You’ve got the materials (your constantly changing ITinfrastructure). You’ve got the work order (your boss made that perfectlyclear). But now what? Delivering IT-as-a-service has never been morechallenging than it is today...virtualization, private, public, and hybridcloud computing are drastically changing how IT needs to provide servicedelivery and assurance. You know exactly what you need to do, the big questionis HOW to do it. If only there was some kind of blueprint for this…

Based on our experience working with Zenoss customers whohave built highly virtualized and cloud infrastructures, we know what it takesto operationalize IT-as-a-Service in today’s ever-changing technicalenvironment. We’ve put together a guided list of questions in this eBook around the following topics to help you build your blueprint for getting the job done,and done right: 
  • Unified Operations
  • Maximum Automation
  • Model Driven
  • Service Oriented
  • Multi-Tenant
  • Horizontal Scale
  • Open Extensibility
  • Subscription
  • ExtremeService
5 IT Questions Your CEO Could Ask You Tomorrow
Topics: Zenoss
5 IT questions your CEO could ask you tomorrow that could make or break your career!

Picture this:  You round the corner and your CEO or another executive ambushes you with a question about an IT issue that’s keeping him up at night…

Business leaders and executives often need quick answers from IT, especially when there’s an issue underway and the ripple effects are beginning to spread.  How you respond in these moments could make or break your career.  (Here’s a hint:  they won’t want technology-focused answers.)

This eBook will prepare you for those moments, showing you how to think about IT ‘as-a-Service’ and communicate in the language your leaders and executives understand, and the terms they care about.

You'll learn:

  • The 5 most common questions that executives could spring on you
  • How to provide the business-focused answers they want and need
  • Examples of the approach in practice across multiple industries
  • How Zenoss Service Dynamics can help with all of this

Don’t be caught off guard the next time you get put on the spot - download this eBook today!