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Showing 1 - 16 of 16 white papers, page 1 of 1.
Outlook Performance in Non-Persistent Environments Using FSLogix's Office 365 Containers
An Independent Remote End-User Experience Performance Benchmark. Published on: http://www.rdsgurus.com/outlook-performance-in-non-persistentenvironments-using-fslogixs-office-365-containers
RDS Gurus decided to run performance tests on Outlook in non-persistent environments using FSLogix’s Office 365 Container solution. The purpose was to illustrate the user experience of remote desktop users working in a Remote Desktop Services environment configured to use FSLogix Office 365 Containers relative to the typical user experience when using native RDS User Profile Disk technology. Their primary focus was to measure how performance degrades when multiple users are simultaneously working with Outlook (“noisy neighbor effect”).
OneDrive for Business Performance in Non-Persistent Environments Using FSLogix's Office 365 Containe
An Independent Remote End-User Experience Performance Benchmark. Published on: http://www.rdsgurus.com/onedrive-for-business-performance-in-nonpersistent-environments-using-fslogixs-office-365-containers/
This whitepaper addresses the issue described in Microsoft’s knowledge base article “OneDrive for Business sync app isn’t supported for client sessions that are hosted on Windows 2008 Terminal Services or Windows 2012 Remote Desktop Services (RDS)“, published at https://support.microsoft.com/enus/kb/2965687. This is also true for RDS running on Windows Server 2016. To gain access to OneDrive for Business files, the officially supported solution for Remote Desktop users is to utilize a web browser. But most remote desktop users want to be able to use OneDrive for Business like they do on local Windows desktops.
Secure Printing Using ThinPrint, Citrix and IGEL: Solution Guide
This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Print data is generally unencrypted and almost always contains personal, proprietary or sensitive information. Even a simple print request sent from an employee may potentially pose a high security risk for an organization if not adequately monitored and managed. To put it bluntly, the printing processes that are repeated countless times every day at many organizations are great ways for proprietary data to end up in the wrong hands.

Mitigating this risk, however, should not impact the workforce flexibility and productivity print-anywhere capabilities deliver. Organizations seek to adopt print solutions that satisfy government-mandated regulations for protecting end users and that protect proprietary organizational data — all while providing a first-class desktop and application experience for users.

This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Finally, this guide provides high-level directions and recommendations for the deployment of the bundled solution.

Application & Desktop Delivery for Dummies
In this book, you learn how solutions, such as Parallels Remote Application Server (RAS), replace traditional application deployment with on-demand application delivery, and why it's right for your organization.
Applications are essential to the businesses and organizations of all sizes and in all industries. End-users need to have continuous and reliable access to their applications whether working in the office or remotely, at any time of the day or night, and from any device. With the advent of cloud computing, office desktops with installed applications (that had to be constantly updated) have become a thing of the past — application streaming, virtual desktop infrastructure (VDI), and hosted applications are the future (and the present, for that matter). Application virtualization is an easy way to manage, distribute, and maintain business applications. Virtualized applications run on a server, while end-users view and interact with their applications over a network via a remote display protocol. Remote applications can be completely integrated with the user’s desktop so that they appear and behave like local applications. Today, you can dynamically publish applications to remote users in several ways. The server-based operating system (OS) instances that run remote applications can be shared with other users (a terminal services desktop), or the application can be running on its own OS instance on the server (a VDI desktop).
Switch to Parallels Remote Application Server and Save 60% Compared to Citrix XenApp
This article will explain how Parallels Remote Application Server can easily act as a business’s desktop and application delivery solution, offering the same qualities as other leading solutions such as Citrix XenApp, but at an entirely different and affordable price. As a result, companies who opt to use Parallels Remote Application Server could save up to 60%, while gaining added flexibility and maneuverability for their devices.
A few years ago, Citrix had two separate products for its virtualization solutions: XenApp and XenDesktop. In 2016, Citrix merged them into a single product; XenDesktop 7. The change was not well received by Citrix customers, and Citrix has split them again into XenApp and XenDesktop from version 7.5 onward. The major difference between XenApp and XenDesktop is the type of virtual desktop delivered to the user. XenDesktop includes all XenApp features and also has a VDI solution, so from this point on we will use the XenDesktop term in this document to refer to Citrix virtualization solution: published applications and virtual desktop infrastructure. Although XenDesktop is the most popular solution in the industry, it has several shortcomings coupled with a very expensive price tag. Due to migration from Independent Management Architecture (IMA) to Flexcast Management Architecture (FMA), there is no option in place to upgrade to XenDesktop 7.x from previous versions of XenApp (5 or 6.X). Therefore, now is the right time to jump ship. In this white paper, we examine how migrating to Parallels Remote Application Server can reduce the costs of an application and virtual desktop delivery solution by more than 60%. Parallels RAS is an easy-to-use, scalable application and desktop delivery solution which has the lowest total cost of ownership amongst its competitors. Considered an industry underdog by many, Parallels Remote Application Server has been in the industry since 2005, and many Citrix customers have already switched to Parallels RAS.
Parallels RAS and Microsoft Office 365: Deliver a Superior, Cloud-Optimized Employee Experience
When used together, Parallels Remote Application Server (RAS) and Microsoft deliver an enhanced method for employees to access Office 365. With increased security and management options, Parallels RAS delivers a superior employee experience on any device or platform—anywhere.
Microsoft Office 365 is fast becoming the industry standard, with companies rushing to adopt the solution to maximize flexibility and bring down budget costs. However, the online version lacks certain features to maximize the end-user experience and improve employee productivity. This is where a comprehensive, affordable virtualization can be useful. When used together, Parallels Remote Application Server (RAS) and Microsoft deliver an enhanced method for employees to access Office 365. With increased security and management options, Parallels RAS delivers a superior employee experience on any device or platform—anywhere.
How Parallels Remote Application Server Enhances Microsoft RDS
The revolutionary potential of remote desktops is just being tapped. This article will illustrate how remote desktops can help companies work more efficiently and effectively, reducing costs and harmoniously integrating solutions such as thin clients. In addition, by delivering applications and data straight to thin clients, remote desktops simplify digital policies by centralizing data directly onto the company’s server.
In 2001, Microsoft introduced the RDP protocol, a proprietary protocol that allowed users to access an operating system’s desktop remotely. Since then, Microsoft has come a long way, developing Remote Desktop Services to facilitate remote desktop access. Formerly known as Terminal Services, RDS consists of a number of tools and services that allow businesses to build an application and virtual desktop delivery solution that their users can access remotely. However, the Microsoft RDS solution leaves a lot to be desired. This white paper looks at the pain points of Microsoft RDS solutions, and how systems administrators can use Parallels® Remote Application Server to enhance their RDS infrastructure and provide the functionality their businesses need to give their users the flexibility they need to be more productive.
Strayer University Improves End User Computing Experience with IGEL
Strayer University is leveraging the IGEL Universal Desktop Converter (UDC) and IGEL UD3 to provide faculty, administrators and student support staff with seamless and reliable access to their digital workspaces.
As IT operations manager for Strayer University, Scott Behrens spent a lot of time looking at and evaluating endpoint computing solutions when it came to identifying a new way to provide the University’s faculty, administrators and student support staff with a seamless and reliable end user computing experience.

“I looked at various options including traditional desktops, but due to the dispersed nature of our business, I really wanted to find a solution that was both easy to manage and reasonably priced,

especially for our remote locations where we have limited or no IT staff on premise,” said Behrens. “IGEL fit perfectly into this scenario. Because of IGEL’s simplicity, we are able to reduce the time it takes to get one of our locations up and running from a week, to a day, with little support and very little effort.”

Strayer University first began its IGEL deployment in 2016, with a small pilot program of 30 users in the IGEL UDC. The university soon expanded its deployment, adding the IGEL UD3 and then Samsung All-in-One thin clients outfitted with the IGEL OS and IGEL Universal Management Suite (UMS). Strayer University’s IGEL deployment now includes more than 2,000 endpoints at 75 locations across the United States. The university plans to extend its deployment of the IGEL UD3s further as it grows and the need arises to replace aging desktop hardware.
IGEL Delivers Manageability, Scalability and Security for The Auto Club Group
The Auto Club Group realizes cost-savings; increased productivity; and improved time-to-value with IGEL’s software-defined endpoint management solutions.
In 2016, The Auto Club Group was starting to implement a virtual desktop infrastructure (VDI) solution leveraging Citrix XenDesktop on both its static endpoints and laptop computers used in the field by its insurance agents, adjusters and other remote employees. “We were having a difficult time identifying a solution that would enable us to simplify the management of our laptop computers, in particular, while providing us with the flexibility, scalability and security we wanted from an endpoint management perspective,” said James McVicar, IT Architect, The Auto Club Group.

Some of the mobility management solutions The Auto Club has been evaluating relied on Windows CE, a solution that is nearing end-of-life. “We didn’t want to deal with the patches and other management headaches related to a Windows-based solutions, so this was not an attractive option,” said McVicar.

In the search for a mobile endpoint management solution, McVicar and his team came across IGEL and were quickly impressed. McVicar said, “What first drew our attention to IGEL was the ability to leverage the IGEL UDC to quickly and easily convert our existing laptop computers into an IGEL OS-powered desktop computing solution, that we could then manage via the IGEL UMS. Because IGEL is Linux-based, we found that it offered both the functionality and stability we needed within our enterprise.”

As The Auto Club Group continues to expand its operations, it will be rolling out additional IGEL OS-powered endpoints to its remote workers, and expects its deployment to exceed 400 endpoints once the project is complete.

The Auto Club Group is also looking at possibly leveraging the IGEL Cloud Gateway, which will help bring more performance and functionality to those working outside of the corporate WAN.
Case Study: SaaS provider
Remote Tech Group (RTG) is the most advanced Act! hosting provider in the U.S. The team at RTG recognizes that while Act! runs on the .NET platform, customers are accustomed to the performance afforded by newer technologies like JSON and REST.
Remote Tech Group (RTG) is the most advanced Act! hosting provider in the U.S.  The team at RTG recognizes that while Act! runs on the .NET platform, customers are accustomed to the performance afforded by newer technologies like JSON and REST.  With that in mind, they sought a solution to provide better performance.  Their evaluation of Infinio was a success, first with a RAM-only deployment, then even more so when they added SSDs. they found most of their I/O requests to be cacheable, which of offloaded work the aging storage, while delivering the enterprise-class response time their customers have come to expect.
Dynamic Hyper-Converged Infrastructure: Future-Proof Your Data Center
A simplified, more flexible, expandable data center is a big part of what a hyperconverged infrastructure (HCI) promises. In this white paper, learn about the real advantages of HCI to help future-proof your data center, including: (1) rapid, flexible deployment that lets you leverage existing data center investment, (2) scalability, with no impact to performance and reliability, and (3) an integrated, open, software-centric approach that simplifies resource management.
As IT professionals and leaders in lines of business make technology decisions, they must thoughtfully balance those decisions against competing needs. This is especially true when it comes to weighing data center technology resources against allocation of IT resources for the operational parts of the business. It’s also imperative for organizations to move away from managing resources and IT engineering skills – including data centers and remote offices – in silos. This white paper explores how emerging data center technology – particularly purpose-built hyperconverged infrastructures (HCI) – can help address these challenges while driving additional benefits across the enterprise.
How Parallels RAS Enhances Microsoft RDS
In 2001, Microsoft introduced the RDP protocol that allowed users to access an operating system’s desktop remotely. Since then, Microsoft has developed the Microsoft Remote Desktop Services (RDS) to facilitate remote desktop access. However, Microsoft RDS leaves a lot to be desired. This white paper highlights the pain points of RDS solutions, and how systems administrators can use Parallels® Remote Application Server (RAS) to enhance their Microsoft RDS infrastructure.

In 2001, Microsoft introduced the RDP protocol that allowed users to access an operating system’s desktop remotely. Since then, Microsoft has developed the Microsoft Remote Desktop Services (RDS) to facilitate remote desktop access.

However, Microsoft RDS leaves a lot to be desired. This white paper highlights the pain points of RDS solutions, and how systems administrators can use Parallels Remote Application Server (RAS) to enhance their Microsoft RDS infrastructure.

Microsoft RDS Pain Points:
•    Limited Load Balancing Functionality
•    Limited Client Device Support
•    Difficult to Install, Set Up, and Update

Parallels RAS is an application and virtual desktop delivery solution that allows systems administrators to create a private cloud from which they can centrally manage the delivery of applications, virtual desktops, and business-critical data. This comprehensive VDI solution is well known for its ease of use, low license costs, and feature list.

How Parallels RAS Enhances Your Microsoft RDS Infrastructure:
•    Easy to Install and Set Up
•    Centralized Configuration Console
•    Auto-Configuration of Remote Desktop Session Hosts
•    High Availability Load Balancing (HALB)
•    Superior user experience on mobile devices
•    Supports hypervisors from Citrix, VMware, Microsoft’s own Hyper-V, Nutanix Acropolis, and Kernel-based Virtual Machine (KVM)

As this white paper highlights, Parallels RAS allows you to enhance your Microsoft Remote Desktop Services infrastructure, enabling you to offer a superior application and virtual desktop delivery solution.

Built around Microsoft’s RDP protocol, Parallels RAS allows systems administrators to do more in less time with fewer resources. Since it is easier to implement and use, systems administrators can manage and easily scale up the Parallels RAS farm without requiring any specialized training. Because of its extensive feature list and multisite support, they can build solutions that meet the requirements of any enterprise, regardless of its size and scale.

PCI DSS Compliance
IT security has always been a major concern for businesses that accept online credit card payments. They hold sensitive information that malicious hackers are after: cardholder data. This is why such businesses are legally obliged to build IT systems and networks that are PCI DSS compliant. This white paper explains how using Parallels Remote Application Server (RAS) can help organizations build scalable PCI DSS–compliant networks and also save on costs and administration overheads.

IT security has always been a major concern for businesses that accept online credit card payments. They hold sensitive information that malicious hackers are after: cardholder data. This is why such businesses are legally obliged to build IT systems and networks that are PCI DSS compliant.

What Is PCI DSS?
PCI DSS is a security standard developed by the PCI Security Standards Council. Designed for businesses that do online transactions and hold customers’ payment records, it helps them build and maintain secure IT systems and networks, ensuring the privacy and security of their customers’ credit-card details and cardholder data.

The set of standards defined in the PCI DSS are the minimum required level of computer systems security that must be in place when processing credit-card data. These standards apply to merchants, processors, financial institutions, service providers, and any other entity that store, process, or transmit credit-card and cardholder information.

Why Businesses Need to Be PCI DSS Compliant
The challenges of building and maintaining a PCI DSS–compliant network are many and depend on several factors—for example, the type of software used, the network setup, and the procedures in place. If organizations that process credit-card payments and store cardholder details fail to build PCI DSS–compliant networks and computer systems, they risk being fined up to $500,000 per month—or even worse, having their trading licence revoked.

This white paper explains how using Parallels Remote Application Server (RAS) can help organizations build scalable PCI DSS–compliant networks and also save on costs and administration overheads.

From... to cloud ready in less than one day with Parallels and ThinPrint
Mobility, security and compliance, automation, and the demand for “the workspace of the future” are just some of the challenges that businesses face today. The cloud is best positioned to support these challenges, but it can be hard to pick the right kind of cloud and find the right balance between cost and benefits. Together, Parallels and ThinPrint allow an organization to become a cloud-ready business on its own terms, with unprecedented ease and cost-effectiveness.

Mobility, security and compliance, automation, and the demand for “the workspace of the future” are just some of the challenges that businesses face today.

The cloud is best positioned to support these challenges, but it can be hard to pick the right kind of cloud and find the right balance between cost and benefits.

Parallels Introduction
Parallels is a global leader in cross-platform technologies and is renowned for its award-winning software solutions that cut complexity and lower costs for a wide range of industries, including healthcare, education, banking and finance, manufacturing, the public sector, and many others.

Parallels Remote Application Server (RAS) provides easy-to-use, comprehensive application and desktop delivery that enables business and public-sector organizations to seamlessly integrate virtual Windows applications and desktops on nearly any device or operating system.

ThinPrint Introduction
ThinPrint is a global leader in solutions that support an organization’s digital transformation, helping ensure users can draw on highly reliable and innovative print solutions that support today’s and tomorrow’s requirements.

Joint Value Statement

Together, Parallels and ThinPrint allow an organization to become a cloud-ready business on its own terms, with unprecedented ease and cost-effectiveness.

We support any endpoint device from a desktop PC to a smartphone or tablet, can deploy on-premise or in the cloud, and follow your business as it completes its digital transformation.

You may decide to start digitally transforming your business by delivering applications or desktops from an existing server in your datacenter and move to Amazon Web Services (AWS) or Microsoft Azure later. You can also replace user workstations with newer, more mobile devices, or expand from an initial pilot group to new use cases for the entire company.

Whatever your plans are, Parallels and ThinPrint will help you implement them with easy, cost-effective solutions and the ability to adapt to future challenges.

PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
DPX: The Backup Alternative You’ve Been Waiting For
Catalogic DPX is a pleasantly affordable backup solution that focuses on the most important aspects of data backup and recovery: Easy administration, world class reliability, fast backup and recovery with minimal system impact and a first-class support team. DPX delivers on key data protection use cases, including rapid recovery and DR, ransomware protection, cloud integration, tape or tape replacement, bare metal recovery and remote office backup.
Catalogic DPX is a pleasantly affordable backup solution that focuses on the most important aspects of data backup and recovery: Easy administration, world class reliability, fast backup and recovery with minimal system impact and a first-class support team. DPX delivers on key data protection use cases, including rapid recovery and DR, ransomware protection, cloud integration, tape or tape replacement, bare metal recovery and remote office backup.