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Showing 1 - 16 of 22 white papers, page 1 of 2.
Blueprint for Delivering IT-as-a-Service - 9 Steps for Success
You’ve got the materials (your constantly changing IT infrastructure). You’ve got the work order (your boss made that perfectly clear). But now what? Delivering IT-as-a-service has never been more challenging than it is today...virtualization, private, public, and hybrid cloud computing are drastically changing how IT needs to provide service delivery and assurance. You know exactly what you need to do, the big question is HOW to do it. If only there was some kind of blueprint for this…
You’ve got the materials (your constantly changing ITinfrastructure). You’ve got the work order (your boss made that perfectlyclear). But now what? Delivering IT-as-a-service has never been morechallenging than it is today...virtualization, private, public, and hybridcloud computing are drastically changing how IT needs to provide servicedelivery and assurance. You know exactly what you need to do, the big questionis HOW to do it. If only there was some kind of blueprint for this…

Based on our experience working with Zenoss customers whohave built highly virtualized and cloud infrastructures, we know what it takesto operationalize IT-as-a-Service in today’s ever-changing technicalenvironment. We’ve put together a guided list of questions in this eBook around the following topics to help you build your blueprint for getting the job done,and done right: 
  • Unified Operations
  • Maximum Automation
  • Model Driven
  • Service Oriented
  • Multi-Tenant
  • Horizontal Scale
  • Open Extensibility
  • Subscription
  • ExtremeService
5 IT Questions Your CEO Could Ask You Tomorrow
Topics: Zenoss
5 IT questions your CEO could ask you tomorrow that could make or break your career!

Picture this:  You round the corner and your CEO or another executive ambushes you with a question about an IT issue that’s keeping him up at night…

Business leaders and executives often need quick answers from IT, especially when there’s an issue underway and the ripple effects are beginning to spread.  How you respond in these moments could make or break your career.  (Here’s a hint:  they won’t want technology-focused answers.)

This eBook will prepare you for those moments, showing you how to think about IT ‘as-a-Service’ and communicate in the language your leaders and executives understand, and the terms they care about.

You'll learn:

  • The 5 most common questions that executives could spring on you
  • How to provide the business-focused answers they want and need
  • Examples of the approach in practice across multiple industries
  • How Zenoss Service Dynamics can help with all of this

Don’t be caught off guard the next time you get put on the spot - download this eBook today!
Application Response Time for Virtual Operations
For applications running in virtualized, distributed and shared environments it will no longer work to infer the performance of an application by looking at various resource utilization statistics. Rather it is essential to define application performance by measuring response and throughput of every application in production. This paper makes the case for how application performance management for virtualized and cloud based environments needs to be modernized to suit these new environments.

Massive changes are occurring to how applications are built and how they are deployed and run. The benefits of these changes are dramatically increased responsiveness to the business (business agility), increased operational flexibility, and reduced operating costs.

The environments onto which these applications are deployed are also undergoing a fundamental change. Virtualized environments offer increased operational agility which translates into a more responsive IT Operations organization. Cloud Computing offers applications owners a complete out-sourced alternative to internal data center execution environments. IT organizations are in turn responding to public cloud with IT as a Service (IaaS) initiatives.

For applications running in virtualized, distributed and shared environments, it will no longer work to infer the “performance” of an application by looking at various resource utilization statistics. Rather it will become essential to define application performance as response time – and to directly measure the response time and throughput of every application in production. This paper makes the case for how application performance management for virtualized and cloud based environments needs to be modernized to suit these new environments.

Making a Business Case for Unified IT Monitoring
Unified monitoring solutions like Zenoss offer a cost-effective alternative for those seeking to rein-in monitoring inefficiencies. By establishing a central nerve center to collect data from multiple tools and managed resources, IT groups can gain visibility into the end-to-end availability and performance of their infrastructure. This helps simplify operational processes and reduce the risk of service disruption for the enterprise.

In large IT organizations, monitoring tool sprawl has become so commonplace that it is not unusual for administrators to be monitoring 10 to 50 solutions across various departments.

Unified monitoring solutions like Zenoss offer a cost-effective alternative for those seeking to rein-in monitoring inefficiencies. By establishing a central nerve center to collect data from multiple tools and managed resources, IT groups can gain visibility into the end-to-end availability and performance of their infrastructure. This helps simplify operational processes and reduce the risk of service disruption for the enterprise.

This paper can help you make an effective business case for moving to a unified monitoring solution. Key considerations include:

•    The direct costs associated with moving to a unified monitoring tool
•    The savings potential of improved IT operations through productivity and efficiency
•    The business impact of monitoring tools in preventing and reducing both downtime and service degradation

Download the paper now!

The 2015 State of Converged Infrastructure Report
This year, Zenoss conducted its third annual State of Converged Infrastructure survey with 410 global IT leaders to explore how they are using converged infrastructure to respond to business needs for agility and speed. The survey received responses from 410 global IT professionals.
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This year, Zenoss conducted its third annual State of Converged Infrastructure survey with 410 global IT leaders to explore how they are using converged infrastructure to respond to business needs for agility and speed. The survey received responses from 410 global IT professionals. A few highlights from the report:

  • What trends are driving adoption of Converged Infrastructure (CI)?
    69% of survey respondents either have or plan to have CI deployed by 2016.
  • What commonalities exist between those companies having the greatest success in deploying CI?
    A whopping 65% reported delivering better customer service with CI.
  • How are companies structuring their IT workforce to best manage CI deployments?
    33% felt it necessary to create a new team solely for the purpose of managing their new CI implementation.
The full report highlights and analyzes the strengths, weaknesses, obstacles, and demographic data of IT organizations using or planning to use Converged Infrastructure across the world.
The Guide to Selecting Flash for Virtual Environments
High-performance flash-based storage has dramatically improved the storage infrastructure’s ability to respond to the demands of servers and the applications that count on it. Nowhere does this improvement have more potential than in the virtualized-server environment. The performance benefits of flash are so great that it can be deployed indiscriminately and still performance gains can be seen. But doing so may not allow the environment to take full advantage of flash performance. It may also b
Flash storage allows for a higher number of VMs per host. Increasing VM density reduces the number of physical servers required and thereby reduces one of the largest ongoing costs, buying more physical servers, which often are configured with multiple processors and extra DRAM. At the same time, the high performance and low latency of flash allows more mission critical applications to be virtualized. This report explains how storage and hypervisor vendors are getting smarter about leveraging this faster form of storage by including storage quality of service (QoS) intelligence in their systems or environments.
Top 5 Reasons Cloud Service Providers Choose Tintri
Tintri storage is specifically designed for virtualized workloads and cloud. If you’re a cloud provider that has built your business on differentiated services, Tintri is built for you.

Tintri storage is specifically designed for virtualized workloads and cloud. If you’re a cloud provider that has built your business on differentiated services, Tintri is built for you.

Leaders across industries trust Tintri. 800+ customers store 500,000+ virtualized workloads with a 50+ PB footprint on Tintri. That includes more than 75 of the world’s fastest growing cloud service providers, who are bolstering their business on a Tintri storage backbone.

Why join their ranks? When it comes to the success of your business, storage is a make or break decision. Read the five reasons how Tintri will make it happen.

Vembu Changes the Dynamics of Data Protection for  Business Applications in a vSphere Environment
This paper examines how to use Vembu BDR to implement distributed backup and disaster recovery (DR) operations in a centrally managed data protection environment with an ingenious twist. Rather than store image backups of VMs and block-level backups of physical and VM guest host systems as a collection of backup files, Vembu BDR utilizes a document-oriented database as a backup repository, dubbed VembuHIVE, which Vembu virtualizes as a file system.
Normal 0 false false false EN-US X-NONE X-NONE In this analysis, openBench Labs assesses the performance and functionality of the Vembu Backup & Disaster Recovery (BDR) host-level (a.k.a. agentless) data protection solution in a VMware vSphere 5.5 HA Cluster. For this test they utilized a vSphere VM configured with three logical disks located on separate datastores to support an Exchange server with two mailbox databases. Each of the mailbox databases was configured to support 1,000 user accounts.

This paper provides technically savvy IT decision makers with the detailed performance and resource configuration information needed to analyze the trade-offs involved in setting up an optimal data protection and business continuity plan to support a service level agreement (SLA) with line of business (LoB) executives.

To test backup performance, they created 2,000 AD users and utilized LoadGen to generate email traffic. Each user received 120 messages and sent 20 messages over an 8-hour workday. Using this load level, we established performance baselines for a data protection using direct SAN-based agentless VM backups.

In this scenario they were able to :

  • Finish crash-consistent incremental agent-less backups in 18 minutes, while processing our base transaction load of 12 Outlook TPS.
  • Restore a fully functional VM in less than 5 minutes as a Hyper-V VM capable of sustaining an indefinite load of 4 Outlook TPS
  • Recover all user mailboxes as .pst files from a host-level agentless VM backup with no need to schedule a Windows Client backup initiated within the VM’s guest Windows OS.
In a DR scenario, Vembu leverages the ability to restore a VM in any format, to provide an Instant-boot function, When Vembu Backup Server is installed on a server that is concurrently running Hyper-V, Vembu exports the datastores associated with a VM backup as Hyper-V disks and configures a VM to boot from the datastores.
Vembu OffsiteDR Server: Optimize RPO & RTO While Enhancing DR Resilience
Vembu BDR’s data protection solution enhances DRM operations by eliminating all potential single points of failure for restore functions. Using Vembu BDR Suite, IT is able to replicate backup data from multiple BDR Backup servers to a system running OffsiteDR Server within their own data center. As a result, IT garners an alternate system from which to recover protected VMs and physical servers using the same procedures that IT administrators employ on a BDR Backup server.

The ability to configure and deploy high-performance VMs within a vSphere virtual environment continues to put CIO’s under increasing pressure to deal with the rampant bête noire of IT: business continuity. What started with Line of Business (LoB) driven Service Level Agreements (SLAs) requiring IT to meet rigorous Recovery Time and Recovery Point Objectives (RTO and RPO) has grown into an auditable ISO standard (ISO22301) and an emerging software niche for Disaster Recovery Management (DRM) systems.

For this analysis, openBench Labs assessed the performance and functionality of the Vembu OffsiteDR Server, a DRM device that increases the resilience of recovery processes. Their initial intent was to examine the ability to restore data in the event of a catastrophic failure in vSphere environment, including:

  • A VM running BDR Backup server,
  • an ESXi host, and
  • a SAN device.

The full capabilities of Vembu OffsiteDR Server, however, quickly revealed that the device had a much broader operational impact. With the installation of OffsiteDR Server on an external physical server, they were free to configure end-to-end backup and restore operations in a way that optimized RTO and RPO for all business-critical application scenarios running in vSphere test environment.

In openBench lab's test environment, the combination of Vembu OffsiteDR Server deployed on a physical server with a Vembu BDR Backup server deployed on a VM provided a value proposition that extended far beyond the enhancement of DRM recovery resilience. With OffsiteDR Server installed on a physical server, they were able to optimally leverage VM and physical server platforms to easily implement all of the data protection functionality provided by Vembu BDR Suite, leverage all of the performance optimizations available to VMs in a vSphere environment, and do so in the most cost-effective system configuration.

VM-aware storage for Dummies
You’ve heard the buzz about VM-aware storage. Your peers who are using it are over-the-moon happy. It’s time you discovered what’s going on with VAS.

You’ve heard the buzz about VM-aware storage. Your peers who are using it are over-the-moon happy. It’s time you discovered what’s going on with VAS.

Seriously. What if you could adjust quality of service for your virtualized applications? Or see across your entire infrastructure—host, network and storage—to troubleshoot in seconds?

Imagine a world without LUNs and volumes. It’s not a John Lennon line; it’s all in this book.

State of storage 2016 for virtualized enterprises
Read the report now, dig into the results and explore the top storage pain points and priorities of your peers.

In spring, 2016, we conducted the State of Storage for virtualized enterprises study with data center professionals from around the world. Well, the results are in and we’ve identified a surprising new (major) pain point and some tectonic shifts in provider momentum. 

Read the report now, dig into the results and explore the top storage pain points and priorities of your peers. 
4 Virtualization Skills to Take Flight In Your IT Career
It's time to take your IT career flight beyond the final frontiers of your virtual universe. Do it with the SOAR Framework.
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It's time to take your IT career flight beyond the final frontiers of your virtual universe. Do it with the SOAR Framework.

You'll learn 4 virtualization skills to advance your career: 

  • Secure - Govern, control data and user planes
  • Optimize - Run more efficiently
  • Automate - Scale your IT environment
  • Report - Show & tell to your leadership teams
Each SOAR skill will help you to deal with change management in the era of continuous service integration and service delivery. Time to shatter the shackles and take flight!
2017 Strategic Roadmap for Storage
Gartner offers recommendations for IT leaders responsible for infrastructure modernization and agility. Emerging storage hardware and software enable IT leaders to lower acquisition costs per terabyte and improve manageability. In addition to focusing on agility, automation and cost reductions, IT leaders should address the cultural changes and skill set shortages caused by digital business projects.
Key Findings:

•    Vendor consolidation continues in the storage and hyperconverged integrated system market, causing reassessments of vendor relationships, cost impacts and potential solution switches.
•    New storage initiatives focus on the need for agility, automation and cost reduction, as evidenced by the high adoption of solid-state arrays and HCIS, along with increasing interest in software-defined storage and drastically simplified integrated backup appliances.
•    Cloud storage continues to be a polarizing practice, with business more optimistic and IT more cautious, resulting in clashes and conflicts between tactical decisions and strategic movements.
•    Digital business and other new business initiatives often require changes in the culture between business units and IT operations; this highlights the challenges of skill set shortages in such areas as the evaluation and management of IT service providers.
Ease of Management and Flexibility Lead to Long-Term Relationship for IGEL at Texas Credit Union
Randolph-Brooks Federal Credit Union was looking for a more powerful endpoint computing solution to deliver e-mail and core financial applications through its Citrix-based infrastructure to its end-users, and IGEL’s Universal Desktop thin clients and Universal Management Suite (UMS) software fit the bill.

Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping its members save time, save money and earn money. Over the years, the credit union has grown from providing financial resources to military service members and their families to serving hundreds of thousands of members across Texas and around the world. RBFCU has a presence in three major market areas — Austin, Dallas and San Antonio — and has more than 55 branches dedicated to serving members and the community.

First and foremost, RBFCU is people. It’s the more than 1,800 employees who serve members’ needs each day. It’s the senior team and Board of Directors that guide the credit union’s growth. It’s the members who give their support and loyalty to the credit union each day.

To help its employees provide the credit union’s members with the highest levels of services and support, Randolph-Brooks Federal Credit Union relies on IGEL’s endpoint computing solutions.

Support Cloud-Native Apps with Database Services On-Prem
Cloud computing is one of the biggest developments in the IT industry in the last few years. All major cloud providers offer some form of DBaaS (Database-as-a-service), and industry experts expect it to soon become a standard solution for enterprises. In this paper, we will review the different types of standard database tasks and how cloud is changing them, along with the new opportunities the cloud presents for DBAs. This paper also will provide basic guidance on acquiring new skills or impro
Cloud computing is one of the biggest developments in the IT industry in the last few years. All major cloud providers offer some form of DBaaS (Database-as-a-service), and industry experts expect it to soon become a standard solution for enterprises. Gartner recently published Market Guide for Database Platform as a Service, in which they note, “The database platform as a service market continues gaining momentum, driven by maturing products, reports of major resource savings, increased product choice and a general acceptance of the cloud.” So how does this affect DBAs? How can they demonstrate their value and retain their position in enterprise IT despite this shift? In this paper, we will review the different types of standard database tasks and how cloud is changing them, along with the new opportunities the cloud presents for DBAs. This paper also will provide basic guidance on acquiring new skills or improving current ones so that they meet those needed for any DBA to survive this transition to cloud.
Austin Solution Provider Powers DaaS Offering with IGEL and Parallels
In 2014, Austin-based Trinsic Technologies introduced Anytime Cloud. Anytime Cloud is a Desktop-as-a-Service (DaaS) solution designed to help SMB clients improve the end user computing experience and streamline business operations. Through Anytime Cloud, customers gain access to the latest cloud and virtualization technologies using IGEL thin clients with Parallels, a virtual application and desktop delivery software application.

Headquartered in Austin, Texas, Trinsic Technologies is a technology solutions provider focused on delivering managed IT and cloud solutions to SMBs since 2005.

In 2014, Trinsic introduced Anytime Cloud, a Desktop-as-a-Service (DaaS) designed to help SMB clients improve the end user computing experience and streamline business operations. To support Anytime Cloud, the solution provider was looking for a desktop delivery and endpoint management solution that would fulfill a variety of different end user needs and requirements across the multiple industries it serves. Trinsic also wanted a solution that provided ease of management and robust security features for clients operating within regulated industries such as healthcare and financial services.

The solution provider selected the IGEL Universal Desktop (UD) thin clients, the IGEL Universal Desktop Converter (UDC), the IGEL OS and the IGEL Universal Management Suite. As a result, some of the key benefits Trinsic has experienced include ease of management and configuration, security and data protection, improved resource allocation and cost savings.