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5 IT Questions Your CEO Could Ask You Tomorrow
Topics: Zenoss
5 IT questions your CEO could ask you tomorrow that could make or break your career!

Picture this:  You round the corner and your CEO or another executive ambushes you with a question about an IT issue that’s keeping him up at night…

Business leaders and executives often need quick answers from IT, especially when there’s an issue underway and the ripple effects are beginning to spread.  How you respond in these moments could make or break your career.  (Here’s a hint:  they won’t want technology-focused answers.)

This eBook will prepare you for those moments, showing you how to think about IT ‘as-a-Service’ and communicate in the language your leaders and executives understand, and the terms they care about.

You'll learn:

  • The 5 most common questions that executives could spring on you
  • How to provide the business-focused answers they want and need
  • Examples of the approach in practice across multiple industries
  • How Zenoss Service Dynamics can help with all of this

Don’t be caught off guard the next time you get put on the spot - download this eBook today!
Application Response Time for Virtual Operations
For applications running in virtualized, distributed and shared environments it will no longer work to infer the performance of an application by looking at various resource utilization statistics. Rather it is essential to define application performance by measuring response and throughput of every application in production. This paper makes the case for how application performance management for virtualized and cloud based environments needs to be modernized to suit these new environments.

Massive changes are occurring to how applications are built and how they are deployed and run. The benefits of these changes are dramatically increased responsiveness to the business (business agility), increased operational flexibility, and reduced operating costs.

The environments onto which these applications are deployed are also undergoing a fundamental change. Virtualized environments offer increased operational agility which translates into a more responsive IT Operations organization. Cloud Computing offers applications owners a complete out-sourced alternative to internal data center execution environments. IT organizations are in turn responding to public cloud with IT as a Service (IaaS) initiatives.

For applications running in virtualized, distributed and shared environments, it will no longer work to infer the “performance” of an application by looking at various resource utilization statistics. Rather it will become essential to define application performance as response time – and to directly measure the response time and throughput of every application in production. This paper makes the case for how application performance management for virtualized and cloud based environments needs to be modernized to suit these new environments.

Making a Business Case for Unified IT Monitoring
Unified monitoring solutions like Zenoss offer a cost-effective alternative for those seeking to rein-in monitoring inefficiencies. By establishing a central nerve center to collect data from multiple tools and managed resources, IT groups can gain visibility into the end-to-end availability and performance of their infrastructure. This helps simplify operational processes and reduce the risk of service disruption for the enterprise.

In large IT organizations, monitoring tool sprawl has become so commonplace that it is not unusual for administrators to be monitoring 10 to 50 solutions across various departments.

Unified monitoring solutions like Zenoss offer a cost-effective alternative for those seeking to rein-in monitoring inefficiencies. By establishing a central nerve center to collect data from multiple tools and managed resources, IT groups can gain visibility into the end-to-end availability and performance of their infrastructure. This helps simplify operational processes and reduce the risk of service disruption for the enterprise.

This paper can help you make an effective business case for moving to a unified monitoring solution. Key considerations include:

•    The direct costs associated with moving to a unified monitoring tool
•    The savings potential of improved IT operations through productivity and efficiency
•    The business impact of monitoring tools in preventing and reducing both downtime and service degradation

Download the paper now!

The 2015 State of Converged Infrastructure Report
This year, Zenoss conducted its third annual State of Converged Infrastructure survey with 410 global IT leaders to explore how they are using converged infrastructure to respond to business needs for agility and speed. The survey received responses from 410 global IT professionals.
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This year, Zenoss conducted its third annual State of Converged Infrastructure survey with 410 global IT leaders to explore how they are using converged infrastructure to respond to business needs for agility and speed. The survey received responses from 410 global IT professionals. A few highlights from the report:

  • What trends are driving adoption of Converged Infrastructure (CI)?
    69% of survey respondents either have or plan to have CI deployed by 2016.
  • What commonalities exist between those companies having the greatest success in deploying CI?
    A whopping 65% reported delivering better customer service with CI.
  • How are companies structuring their IT workforce to best manage CI deployments?
    33% felt it necessary to create a new team solely for the purpose of managing their new CI implementation.
The full report highlights and analyzes the strengths, weaknesses, obstacles, and demographic data of IT organizations using or planning to use Converged Infrastructure across the world.
Vembu Changes the Dynamics of Data Protection for  Business Applications in a vSphere Environment
This paper examines how to use Vembu BDR to implement distributed backup and disaster recovery (DR) operations in a centrally managed data protection environment with an ingenious twist. Rather than store image backups of VMs and block-level backups of physical and VM guest host systems as a collection of backup files, Vembu BDR utilizes a document-oriented database as a backup repository, dubbed VembuHIVE, which Vembu virtualizes as a file system.
Normal 0 false false false EN-US X-NONE X-NONE In this analysis, openBench Labs assesses the performance and functionality of the Vembu Backup & Disaster Recovery (BDR) host-level (a.k.a. agentless) data protection solution in a VMware vSphere 5.5 HA Cluster. For this test they utilized a vSphere VM configured with three logical disks located on separate datastores to support an Exchange server with two mailbox databases. Each of the mailbox databases was configured to support 1,000 user accounts.

This paper provides technically savvy IT decision makers with the detailed performance and resource configuration information needed to analyze the trade-offs involved in setting up an optimal data protection and business continuity plan to support a service level agreement (SLA) with line of business (LoB) executives.

To test backup performance, they created 2,000 AD users and utilized LoadGen to generate email traffic. Each user received 120 messages and sent 20 messages over an 8-hour workday. Using this load level, we established performance baselines for a data protection using direct SAN-based agentless VM backups.

In this scenario they were able to :

  • Finish crash-consistent incremental agent-less backups in 18 minutes, while processing our base transaction load of 12 Outlook TPS.
  • Restore a fully functional VM in less than 5 minutes as a Hyper-V VM capable of sustaining an indefinite load of 4 Outlook TPS
  • Recover all user mailboxes as .pst files from a host-level agentless VM backup with no need to schedule a Windows Client backup initiated within the VM’s guest Windows OS.
In a DR scenario, Vembu leverages the ability to restore a VM in any format, to provide an Instant-boot function, When Vembu Backup Server is installed on a server that is concurrently running Hyper-V, Vembu exports the datastores associated with a VM backup as Hyper-V disks and configures a VM to boot from the datastores.
Vembu OffsiteDR Server: Optimize RPO & RTO While Enhancing DR Resilience
Vembu BDR’s data protection solution enhances DRM operations by eliminating all potential single points of failure for restore functions. Using Vembu BDR Suite, IT is able to replicate backup data from multiple BDR Backup servers to a system running OffsiteDR Server within their own data center. As a result, IT garners an alternate system from which to recover protected VMs and physical servers using the same procedures that IT administrators employ on a BDR Backup server.

The ability to configure and deploy high-performance VMs within a vSphere virtual environment continues to put CIO’s under increasing pressure to deal with the rampant bête noire of IT: business continuity. What started with Line of Business (LoB) driven Service Level Agreements (SLAs) requiring IT to meet rigorous Recovery Time and Recovery Point Objectives (RTO and RPO) has grown into an auditable ISO standard (ISO22301) and an emerging software niche for Disaster Recovery Management (DRM) systems.

For this analysis, openBench Labs assessed the performance and functionality of the Vembu OffsiteDR Server, a DRM device that increases the resilience of recovery processes. Their initial intent was to examine the ability to restore data in the event of a catastrophic failure in vSphere environment, including:

  • A VM running BDR Backup server,
  • an ESXi host, and
  • a SAN device.

The full capabilities of Vembu OffsiteDR Server, however, quickly revealed that the device had a much broader operational impact. With the installation of OffsiteDR Server on an external physical server, they were free to configure end-to-end backup and restore operations in a way that optimized RTO and RPO for all business-critical application scenarios running in vSphere test environment.

In openBench lab's test environment, the combination of Vembu OffsiteDR Server deployed on a physical server with a Vembu BDR Backup server deployed on a VM provided a value proposition that extended far beyond the enhancement of DRM recovery resilience. With OffsiteDR Server installed on a physical server, they were able to optimally leverage VM and physical server platforms to easily implement all of the data protection functionality provided by Vembu BDR Suite, leverage all of the performance optimizations available to VMs in a vSphere environment, and do so in the most cost-effective system configuration.

4 Virtualization Skills to Take Flight In Your IT Career
It's time to take your IT career flight beyond the final frontiers of your virtual universe. Do it with the SOAR Framework.
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It's time to take your IT career flight beyond the final frontiers of your virtual universe. Do it with the SOAR Framework.

You'll learn 4 virtualization skills to advance your career: 

  • Secure - Govern, control data and user planes
  • Optimize - Run more efficiently
  • Automate - Scale your IT environment
  • Report - Show & tell to your leadership teams
Each SOAR skill will help you to deal with change management in the era of continuous service integration and service delivery. Time to shatter the shackles and take flight!
Ease of Management and Flexibility Lead to Long-Term Relationship for IGEL at Texas Credit Union
Randolph-Brooks Federal Credit Union was looking for a more powerful endpoint computing solution to deliver e-mail and core financial applications through its Citrix-based infrastructure to its end-users, and IGEL’s Universal Desktop thin clients and Universal Management Suite (UMS) software fit the bill.

Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping its members save time, save money and earn money. Over the years, the credit union has grown from providing financial resources to military service members and their families to serving hundreds of thousands of members across Texas and around the world. RBFCU has a presence in three major market areas — Austin, Dallas and San Antonio — and has more than 55 branches dedicated to serving members and the community.

First and foremost, RBFCU is people. It’s the more than 1,800 employees who serve members’ needs each day. It’s the senior team and Board of Directors that guide the credit union’s growth. It’s the members who give their support and loyalty to the credit union each day.

To help its employees provide the credit union’s members with the highest levels of services and support, Randolph-Brooks Federal Credit Union relies on IGEL’s endpoint computing solutions.

Austin Solution Provider Powers DaaS Offering with IGEL and Parallels
In 2014, Austin-based Trinsic Technologies introduced Anytime Cloud. Anytime Cloud is a Desktop-as-a-Service (DaaS) solution designed to help SMB clients improve the end user computing experience and streamline business operations. Through Anytime Cloud, customers gain access to the latest cloud and virtualization technologies using IGEL thin clients with Parallels, a virtual application and desktop delivery software application.

Headquartered in Austin, Texas, Trinsic Technologies is a technology solutions provider focused on delivering managed IT and cloud solutions to SMBs since 2005.

In 2014, Trinsic introduced Anytime Cloud, a Desktop-as-a-Service (DaaS) designed to help SMB clients improve the end user computing experience and streamline business operations. To support Anytime Cloud, the solution provider was looking for a desktop delivery and endpoint management solution that would fulfill a variety of different end user needs and requirements across the multiple industries it serves. Trinsic also wanted a solution that provided ease of management and robust security features for clients operating within regulated industries such as healthcare and financial services.

The solution provider selected the IGEL Universal Desktop (UD) thin clients, the IGEL Universal Desktop Converter (UDC), the IGEL OS and the IGEL Universal Management Suite. As a result, some of the key benefits Trinsic has experienced include ease of management and configuration, security and data protection, improved resource allocation and cost savings.

Ovum: Igel's Security Enhancements for Thin Clients
Thin client vendor Igel is enhancing the security capabilities of its products, both under its own steam and in collaboration with technology partners. Ovum sees these developments as important for the next wave of thin client computing, which will be software-based – particularly if the desktop-as-a-service (DaaS) market is to take off.

With hardware-based thin client shipments in the region of 4–5 million units annually, this market is still a drop in the ocean compared to the 270 million PCs shipping each year, though the latter figure has been declining since 2011. And within the thin client market, Igel is in fourth place behind Dell and HP (each at around 1.2 million units annually) and China’s Centerm, which only sells into its home market.

However, the future for thin clients looks bright, in that the software-based segment of the market  (which some analyst houses refuse to acknowledge) is expanding, particularly for Igel. Virtual desktop infrastructure (VDI) technology has stimulated this growth, but the greatest promise is probably in the embryonic DaaS market, whereby enterprises will have standard images for their workforce hosted by service providers.

The Next Generation VDI Reference Architecture on Cloudistics Ignite
Desktop and application virtualization is one of the primary ways how businesses reduce CapEx and OpEx, improve time to market, efficiency, increase control, and expand connectivity. VDI enables users to now access their desktops hosted in a data center server as virtual machines, which can be accessed from laptops and thin clients. Although desktop virtualization has existed for many years, many implementers of the technology have discovered that significant hurdles need to be overcome to fully

Desktop and application virtualization is one of the primary ways how businesses reduce CapEx and OpEx, improve time to market, efficiency, increase control, and expand connectivity. VDI enables users to now access their desktops hosted in a data center server as virtual machines, which can be accessed from laptops and thin clients. Although desktop virtualization has existed for many years, many implementers of the technology have discovered that significant hurdles need to be overcome to fully reap its benefits.

This document defines a set of architectural blocks for building a multitenant, Virtual Desktop Infrastructure in and application services on the Cloudistics platform.
This document includes 2 major sections:

  • VDI Solution Architecture
  • Overview of Cloudistics Ignite Platform Components (Appendix A)
The primary goal of this VDI architecture is to enable service providers and IT departments to create secure, scalable, and reliable desktop hosting solution offers for small- and medium-sized organizations ranging from 500 to 1,000 users. The intended audience is hosting providers, and IT departments who want to leverage the Cloudistics infrastructure services to deliver desktop hosting services to multiple tenants.

To deliver a desktop hosting solution, service provider partners can leverage Windows Server and the Windows Desktop Experience feature to deliver Windows users a highly performant application experience that is familiar to business users and consumers.

Key Considerations for a Performance Monitoring Solution for your Citrix Infrastructure
Citrix environments incorporate numerous components as well as diverse back-end application elements and user-specific items – all complex variables that can affect the user experience. This white paper provides a checklist of monitoring-related criteria that should be considered as part of due diligence by enterprises and service providers to effectively manage the performance of their complex Citrix infrastructures.
Citrix environments incorporate numerous components as well as diverse back-end application elements and user-specific items – all complex variables that can affect the user experience. This white paper provides a checklist of monitoring-related criteria that should be considered as part of due diligence by enterprises and service providers to effectively manage the performance of their complex Citrix infrastructures.
Achieve Secure Cloud Printing for Microsoft Office 365 and Azure
The Microsoft Azure platform offers an open and scalable Cloud computing platform as a service, providing a highly available Virtual Machine (VM) Cloud service payable on a monthly fee. For subscribers, critical services and server functions can now be moved with relative ease but what about printing, how realistic is that? This paper explores the topic further and considers what happens when subscribers elect to migrate everything, including print servers, offsite into the Cloud and pitfalls to
The Microsoft Azure platform offers an open and scalable Cloud computing platform as a service, providing a highly available Virtual Machine (VM) Cloud service payable on a monthly fee. For subscribers, critical services and server functions can now be moved with relative ease but what about printing, how realistic is that? Users are struggling with print file sizes and resultant bandwidth issues, not to mention security and compliance concerns. This paper explores the topic further and considers what happens when subscribers elect to migrate everything, including print servers, offsite into the Cloud and pitfalls to avoid.
Essential Guide for Application-Centric Workload Migrations to Hybrid Cloud
Essential guide on migrating from the Private to the Hybrid Cloud environment.

IT leaders turn an eye toward the cloud when they’re looking to solve elasticity and scalability issues. One of the key differentiators of the cloud as compared to traditional infrastructure is that it’s inherently flexible.

Migrating workloads, especially complex, multi-tiered applications, can be a harrowing process. Undertaking the migration without a solid understanding of the interdependencies of applications and the exact resource requirements means almost certain failure. In today’s world, it’s understandable that failures can, do, and will happen; what’s not acceptable today is downtime. Cutovers of migrations need to be instant, or an hour at most.

Read this essential guide on Workload Migrations to learn about:

  • Availability Service Level Agreements
  • On-Premises to Public Cloud Migrations
  • Data Center to Data Center Migrations
  • Workload Migration Challenges
  • Migrate Successfully with Application-Centric Workload Visibility
ESG webcast: Multi-cloud Data Protection Trends and Best Practices
Is the multi-cloud here to stay and are enterprises really adopting this strategy? ESG’s IT Spending Intentions survey shows that 81% of current public cloud infrastructure customers use multiple CSPs and 53% expect the number of unique CSPs they use to increase over the next three years.
Is the multi-cloud here to stay and are enterprises really adopting this strategy? ESG’s IT Spending Intentions survey shows that 81% of current public cloud infrastructure customers use multiple CSPs and 53% expect the number of unique CSPs they use to increase over the next three years.

The proliferation of multiple cloud providers is far from being a point-in-time statistic and it is manly driven by companies’ desire to identify the cloud provider that best fits each application and workload.

Join Edwin Yuen, ESG Senior Analyst for Data Protection and Yesica Schaaf, Senior Director, Veeam® Cloud Marketing in the discussion of Availability in multi-cloud environments to learn more about:
  • Current and upcoming trends in multi-cloud adoption, as well as considerations driving these market shifts
  • Challenges associated with increased IT complexity and multi-cloud deployments
  • How Veeam is helping its customers address multi-cloud and Data Availability: South Oregon University, Goodwill, Columbia Power & Water Systems and Movius
  • And much more!
What is Microsoft Azure?
This comprehensive guide covers the basics and beyond, from “What is Microsoft Azure?” to a complete Microsoft Azure tutorial video that walks you through everything you need to know about this cutting-edge solution.

What is Azure?

Microsoft Azure is a cloud platform that provides everything a business needs to run computing operations virtually, from servers and storage to databases and analytics.

If you’re struggling to grow your business, you’re in the right place. This comprehensive guide provides answers to some of your toughest technical challenges and offers tools for building scalable, cost-effective applications with a single, robust solution.

We'll Cover:
•    Why Microsoft Azure is the most popular cloud provider
•    The fundamentals of cloud computing service models (IaaS, PaaS and SaaS)
•    Tools for disaster recovery, elasticity and development
•    Features that will save you money, including Azure Cost Management and Pricing Calculator

Download this guide and learn how Microsoft Azure enables cutting-edge solutions and helps you accelerate cloud innovations.