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Itential & Kentik Team Up to Revolutionize NetOps Workflows with Integrated Network Observability & Automation for the Enterprise

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David Marshall | Published: November 13, 2023

Itential and Kentik, at the Network Automation Forum’s
AutoCon0 event, announced the integration of their two platforms, enabling
NetOps teams to build and run automations to act on any event, from security
risks to network optimization, and remediate the situation resulting in more
accurate, secure, and efficient network infrastructure.

Kentik’s observability platform enables organizations to collect telemetry
input from all critical network elements and turn that data into insights and
actionable alerts for infrastructure teams. Itential enables infrastructure
teams to automate network and security configuration changes across hybrid
multi-cloud networks and quickly integrate with IT systems to orchestrate the
entire end-to-end change management process. With Kentik’s advanced network
observability platform combined with Itential’s network-centric automation and
orchestration platform, NetOps teams can enable closed-loop automations in
response to intelligently generated network events, ensuring critical
infrastructure operates more securely and reliably than ever before.

“Automation and observability have long been independent pillars of network
innovation. As infrastructure becomes increasingly distributed, enterprises now
require observability data to integrate with and drive their automation
efforts, said Chris Wade, CTO of Itential. “Our partnership with Kentik
highlights the demand for seamless integration between observability and
automation platforms at the API level, empowering NetOps teams to swiftly and
confidently address issues faster and with greater confidence through
automation.”

With the increasing complexity and significance of networks, businesses
worldwide are seeking greater intelligence and actionable insights to enhance
their network infrastructure, connected resources, and digital experiences.
Concurrently, the amount of network data accessible to enterprises is rapidly
expanding, as connections, traffic volumes, active threats, and intricate
exchanges continue to rise.  Much of this data requires a response from
the network team, who are already constrained with the backlog of daily, manual
network changes, making it difficult to find time to act on anything new. 

The technical alliance between Itential and Kentik brings security,
reliability, and agility to networking, making it easier for enterprises to
automate and manage complex hybrid multi-cloud networks. By integrating these
two platforms together, network teams can build automations with Itential that
utilize Kentik’s unique observability features, making changes to the network
in real time for high priority incidents and notify the appropriate teams of
these changes via group messaging and IT change management systems.

“Customers choose Kentik because of two things – first, we offer the most
comprehensive & innovative network observability solution in the industry,”
said Christoph Pfister, CPO, Kentik. “And second, they want a solution that can
be fully and easily integrated with the rest of their operations stack, in
order to leverage Kentik’s powerful AI-based insights for automating responses
to network incidents.  Our vision has always been to link insights to
automation, and today we are taking big steps forward by providing an
out-of-the-box integration with Itential’s best-in-class automation
solution. 

“The Network Automation Forum was founded to drive effective and practical
network automation adoption, in much the same way that other technology sectors
have done successfully,” said Scott Robohn, co-founder and managing director of
the Network Automation Forum.  “When modern technology vendors like
Itential and Kentik combine their efforts by integrating their solutions, they
streamline the path and accelerate the adoption of network automation.”