GuidePoint Security announced the launch of its Identity as a Service, which will help organizations address the complex challenges of identity management by optimizing resources, enhancing user experience, and ensuring security.
GuidePoint’s Identity as a Service can cover part or all aspects of an organization’s identity program, including Access Management, Identity Governance & Administration, Privileged Access Management, and Customer Identity & Access Management. By prioritizing secure and efficient access management, this service supports staffing challenges, streamlines IAM processes, reduces help-desk workloads, and simplifies compliance and audit reporting.
“IAM is a key business enabler and fundamental to our customers’ ability to adapt to new challenges with a security focus,” said Kevin Converse, VP of IAM, GuidePoint Security. “Our Identity as a Service offering is designed to align with an organization’s unique IAM program needs-across any or all pillars of IAM-ensuring operational efficiency and support for program challenges and growth. With this service, customers can rest assured that our experts will manage the day-to-day operations of their IAM program, including ticket management, user access and privilege management, policy administration, vendor escalations, and root cause analysis.”
Key Benefits of Identity as a Service:
- Access to industry-leading technical expertise and managed services
- Removes operational burden on hiring managers and improves user experience and productivity
- Reduces help desk costs and improves process efficiencies
- Lowers the risk of inappropriate access and simplifies reporting of access audit events
At the beginning of an Identity as a Service engagement, GuidePoint Security’s IAM experts will meet with key stakeholders to establish program goals and fully understand the organization’s current operational processes. Additionally, a dedicated customer success manager will be assigned. Next, the team will conduct a comprehensive IAM health check and build a tailored roadmap of recommendations and a prioritized remediation process for any identified deficiencies. Upon reaching the operational stage of the engagement, the GuidePoint team will:
- Review in weekly status meetings any open and pending tickets and examine upcoming requests or changes
- Continually monitor critical services
- Conduct regular health checks to ensure all platforms stay up-to-date
- Maintain the integrity of the organization’s IAM environment
For more information on GuidePoint Security’s Identity & Access Management services: Download the Datasheet
