Rehmann, a business consulting firms with 22 branches across the US, recently discovered the benefit of switching from a multi- disaster recover providers solution to just one provider.
Rehmann, who has been offering financial solutions for more than 75 years, relies on its IT systems to stay connected with customers as well as to deliver the high quality service they are known for. However, prior to 2018, Rehmann was utilizing one company for their disaster recovery needs, another company for backup and a third for Infrastructure-as-a-Service. Unfortunately, none of these companies were meeting the standards Rehmann has for themselves and any company they work with. The agreed upon services were not accurately being delivered and Rehmann’s own IT team was spending hours working on issues they discovered themselves.
Eventually, Rehmann decided it was time to identify one company that could provide all of the services it required, at its desired quality levels. Additionally, Rehmann wanted a company that had years of experience as a service provider, offered security services that would protect their sensitive financial data, stored its data regionally and would take over the responsibility of managing its data center lifecycle and hypervisor licensing.
The answer was US Signal. Rehmann was impressed with US Signal’s physical data center options throughout the Midwest, security practices and its competitive pricing. In fact, the cost of Rehmann’s previous disaster recovery service was more than US Signal’s price tag for disaster recovery, backup and Infrastructure-as-a-Service combined.
Rehmann was also impressed with US Signal’s onboarding process. US Signal took a white-glove service approach to the process, handling Rehmann’s data with the utmost care. If any issue arose, US Signal was able to remediate it quickly, usually by the next day.
“US Signal is really on top of production changes, resource pools and recovery workflows,” said Chris Fitzmaurice, senior manager of IT Infrastructure at Rehmann. “The biggest benefit for us is that it provides high-quality managed services we can trust, so we can continue to focus on what’s important to our company and team- keeping the business constantly connected while growing its success.”
It will soon be the one year anniversary since Rehmann made the switch to US Signal, and they couldn’t be happier. They especially appreciate how the proactivity of US Signal who reaches out when An issue is discovered in their environment.
