Western Health Improves End-User Experience, Extends Endpoint Device Lifespan With IGEL

Topics: Customer Experience, EUC, Healthcare, Security

Pages: 3

Company: IGEL

• Western Health required an endpoint management solution to prolong the lifespan of aging devices, thereby enhancing their sustainability and streamlining management processes
• Key requirements included a “Break Glass” feature, integration with Imprivata and unified communications systems, and minimizing user impact during the transition
• IGEL was chosen due to its excellent functionality, ease of integration with Imprivata, and cost savings achieved by not replacing 1,000 thin clients
• The solution offers role-based access control, zero-touch deployment, and integration with current management services, as well as reporting and alerting on device usage, support for change management, and end-user communication