Omada announced an integration of modern cloud IGA from Omada with Microsoft Entra
AI. By partnering with Microsoft and leveraging Semantic Kernel, Omada has
created AI assistants focused on identity security that drive automation,
enhance decision-making and deliver highly personalized and contextual user
experiences.
The development
has been planned with the use of Microsoft Semantic Kernel, a powerful,
open-source development framework that empowers businesses to integrate
cutting-edge AI capabilities into applications seamlessly. Designed for
flexibility and scalability, it bridges advanced AI models and real-world
business processes, enabling rapid deployment of intelligent solutions tailored
to specific organizational needs.
The combination
of portability and extensibility offered by plugins makes Semantic Kernal a
robust and versatile tool for developing advanced AI solutions. Whether
enhancing Microsoft 365 applications or building custom copilots, these
features ensure that AI can be seamlessly integrated into various workflows and
platforms, providing a powerful and flexible solution for modern enterprises.
For occasional
users of IGA systems, interacting with security software can be a sporadic and
confusing experience, often leading to inefficiencies and, in some cases, the
emergence of “shadow IT” practices. For daily users, managing large volumes of
access requests can be equally challenging, requiring clear, contextual
information on requesters and their needs. The new AI-driven integration
addresses both scenarios by enabling intuitive, conversational workflows
through Microsoft Teams. This approach drastically reduces complexity,
accelerates task completion, and minimizes human errors.
Omada Identity
Cloud’s seamless integration with Microsoft’s AI capabilities creates a
smarter, faster, and more user-friendly experience. Occasional users now have
guided assistance in navigating infrequent, complex interactions. Meanwhile,
frequent users benefit from a contextualized view of requesters, enabling more
informed decisions and faster request processing. Integrating Omada Identity
Cloud with Microsoft Azure OpenAI Service and Semantic Kernel through Teams
transforms the user experience into an intuitive, conversational process,
helping users navigate tasks more effectively. The result is improved
productivity, fewer operational bottlenecks, and a significant reduction in IT
support requests; now, users can rely on the Teams-powered AI assistant to
guide them through their tasks and help them become more intuitive, responsive
and user-centric.
This
integration gives organizations the power to:
-
Provide employees with
real-time, context-aware assistance for managing their access requests,
approval and compliance tasks using Omada Identity Cloud within a collaboration
environment they’re familiar with. -
Offer managers step-by-step
instructions for reviewing access requests. This eliminates the need to remember
system-specific processes and ensures users can complete tasks quickly and
accurately. -
Enable conversational,
natural-language interactions, dramatically reducing the learning curve for
non-technical users. The AI, enriched by Semantic Kernel, retrieves and
summarizes relevant information from Omada Identity Cloud in seconds, reducing
delays and improving decision-making. This modern approach sets the stage for
adaptive identity security systems that anticipate user needs and proactively
make recommendations, such as nudging users into adopting behavior that aligns
with security best practices.
Michael Garrett, CEO, Omada, said: “This innovative technology partnership
with Microsoft transforms identity governance into a seamless AI-driven
experience tailored to the modern workplace. Looking ahead, such AI-driven
interfaces can evolve into highly adaptive systems that assist with immediate
tasks and provide light security training during interactions, reinforcing the
user’s understanding of critical identity security processes. This ensures that
even occasional users can stay effective, compliant and secure.”
Julie M?rch Nadelmann, Global Partner Solutions
Lead, Microsoft Denmark said: “This transformative integration with Omada highlights
our shared commitment to innovation, providing organizations with the tools
they need to stay effective, compliant and secure. Together, we’re delivering a
seamless AI-driven experience tailored to the modern workplace, featuring AI
assistants focused on identity security that drive automation, enhance
decision-making and deliver personalized, contextual user experiences.”
