Archive360 announced a strategic partnership with Caju AI, a provider of AI-driven governance and actionable intelligence solutions for mobile and digital communications. Together, the companies enable organizations to govern business communications across WhatsApp, SMS, iMessage, Signal, Telegram, WeChat and other messaging channels alongside email, collaboration platforms and other enterprise data.
Business communications increasingly span email, collaboration platforms and mobile messaging applications. As organizations also begin using AI agents to interact with employees and customers, the number and complexity of digital conversations requiring governance will continue to grow. When these communications off-channel or sit outside established retention and supervision workflows, they create gaps in recordkeeping, investigations, privacy, data residency and eDiscovery.
The integrated solution combines real-time communications governance, policy enforcement and risk detection with enterprise retention, search, discovery, access controls and auditability. Caju AI captures mobile and digital communications and applies policy controls as conversations occur, including interactions involving people and AI agents. Archive360 preserves the communications and associated context within a governed environment, enabling organizations to apply retention and legal hold policies, manage access, search data and support supervision, investigations and eDiscovery.
The joint solution is currently deployed across the Archive360 customer base. The company will use the solution to govern business communications across email, Microsoft Teams, Slack, Signal, Telegram and WhatsApp. Bringing these channels into a consistent governance environment is intended to help the company support applicable recordkeeping and supervision requirements, apply retention schedules and legal holds, and produce complete, auditable records for regulatory examinations, investigations and eDiscovery.
“Enterprises need comprehensive governance across an expanding universe of digital communications, but a single vendor rarely delivers equal depth across every channel and capability,” said Jerry Caviston, CEO of Archive360. “By combining Caju AI’s specialized communications capture, real-time policy enforcement and intelligence with Archive360’s enterprise retention, discovery and governance capabilities, we give organizations the breadth of an integrated platform without sacrificing best-of-breed depth and flexibility.”
“Digital communications have become central to how business gets done, and AI agents are beginning to participate in those conversations,” said Otavio Freire, CEO of Caju AI. “Our partnership with Archive360 connects real-time governance with enterprise retention and discovery, helping organizations extend consistent controls to the channels their employees, customers and AI agents use while creating a foundation for actionable intelligence.”
