Native, managed SASE leader Open Systems has been named a Leader in The Forrester WaveTM: Zero Trust Edge Service Providers, Q2 2024. In the report, Forrester evaluated nine vendors in the ZTE services providers market based on 34 criteria. Open Systems received the highest possible scores in 16 criteria including service delivery platform, networking and security services, last-mile underlay, service delivery capability, vision, innovation, roadmap, partner ecosystem, and adoption.
The Forrester report said: “It sustains its momentum through an excellent vision of target customer profiles, strong commitment to R&D, and deep engineering expertise. Open Systems delivers an impressive NPS above 60, a highly adaptable set of white-labeled targeted partners, and flexible services pricing. Its capability to integrate partners or develop features in 10 weeks or less is unmatched.”
The report also notes Open Systems “impressive capabilities leverage AI and automation to autoresolve incidents later reported as KPIs. The vendor provides best-in-class service delivery agility that integrates DevOps and CloudOps. Its innovative engineering-to-operations rotation and direct level 3 support are unique among its competition… Open Systems is an excellent fit for midmarket and large enterprises whose cloud adoption journey needs secure connectivity.”
“Today more than ever, CTOs and CIOs need the peace of mind that comes from having highly secure connectivity, the agility to immediately meet dynamic business needs, and premium service quality,” said Daniel Neuhaus, CEO at Open Systems. “We believe they’ve acknowledged us for our comprehensive, cloud-native, AI-driven, unique managed Zero Trust Edge offering, and especially, our unparalleled commitment to an outstanding customer experience, which is ingrained in our DNA.”
The Company is differentiated both through its services and its user experience, and in particular, its superb customer service. Open Systems SASE Experience eliminates the complexity of secure global access and network management, while providing easy and comprehensive global support. It delivers all the benefits of SASE with an exceptional delivery experience, and is a strong fit for enterprises without the resources to manage the operational overhead of appliance purchases, installation, and maintenance inhouse. Open Systems is also noted to minimize staffing costs and provide a fast ROI.
