Virtualization Technology News and Information
SWsoft Releases HSPcomplete 3.3
SWsoft, a recognized leader in server automation and virtualization software, today announced the availability of SWsoft HSPcomplete 3.3 hosting automation and billing software with more than 100 new features and benefits. The pre-packaged solution manages any hosting type -- shared, virtual private server (VPS) and dedicated -- with a new API and complete Software Developer Kit (SDK) to help users modify the solution for a particular environment.

Key features of this software include a new PHP-based online store and the ability to manage a centralized mail servers through integration with upcoming releases of SWsoft Plesk and Plesk Expand control panel software. The new shopping-cart like storefront allows customers to re-brand, customize or extend their store using a public XML API. The robust API can also be used to integrate external shopping carts, billing and accounting systems.

"Flexservers has built a successful hosting business using HSPcomplete for core provisioning and billing processes," said Arno Vis, chief executive officer, Flexservers. "We are very excited to begin using the new PHP-based storefront in HSPcomplete 3.3, which will help us win more customers, differentiate our service and continue to grow our business throughout Europe."

HSPcomplete 3.3 is fully integrated with SWsoft’s core products, including Virtuozzo, Plesk and SiteBuilder for Windows as part of SWsoft’s OPEN FUSION initiative. This unified platform, which also includes integration with third-party applications and custom systems, provides substantial benefits such as reduced time-to-market for service offerings, more automated systems and improved overall infrastructure manageability.  

"HSPcomplete 3.3 is ideal for small- to mid-sized hosting providers, whether they are entering the market or need a more advanced solution to address a specific business requirement," said Douglas Johnson, product manager, SWsoft. "With the improved storefront, XML API and full integration with our core products, HSPcomplete delivers a comprehensive hosting solution that can address the needs of our customers as their businesses change and grow."

In addition to the new storefront, API and SDK, other key features include:

·        Third Party Helpdesk Integration - An API for integrating third-party helpdesk solutions includes pre-integrated plug-ins for two popular helpdesk systems, Cerberus Helpdesk and Kayako SupportSuite.  

·        Phone Order Verification - Integration with the Varilogix phone order verification system allows users to verify customer phone numbers for orders taken over the phone. 

·        Management Node Clustering - An OSS/BSS system can be distributed among several physical servers, providing the ability to scale the management system and configure a fault-tolerant setup with monitoring and load balancing.

·        Automated Update System - Install patches with Up2date checker. Users will receive instant notification when new updates are available and can easily install updates with a new user-friendly interface.

HSPcomplete is available now.  Existing customers should contact their SWsoft support team to schedule an upgrade. For information or to learn more about the new features and benefits, visit

Published Sunday, October 22, 2006 10:02 AM by David Marshall
Filed under:
There are no comments for this post.
To post a comment, you must be a registered user. Registration is free and easy! Sign up now!
<October 2006>