Egenera Inc. announced the appointment of Al Lanzetta to senior vice president of Operations and Worldwide Services. With more than 30 years' experience in operations, finance, manufacturing and customer service, Mr. Lanzetta has an outstanding record of improving efficiency, increasing productivity and customer satisfaction, and of operational excellence. A senior executive with Egenera for over four years, Mr. Lanzetta formerly served as Egenera's vice president of Worldwide Enterprise Services.
 
Prior to joining Egenera, Mr. Lanzetta served as vice president of Global Field Operations and Field Support for EMC Global Services, where he guided a worldwide staff of 3,000 professionals responsible for customer service field operations, field support, logistics and contracts administration. Previously, he was vice president of Global Customer Service for the Data General division of EMC, directing the worldwide activities of a $250 million profit center and exceeding targets for customer satisfaction and revenue. Earlier, Mr. Lanzetta was vice president of the Manufacturing Services division and Repairiion unit for Data General Corporation. Throughout his career at Data General, he also held positions ranging from Corporate Manufacturing controller to director of Manufacturing Services.

"Al's leadership has been a key factor in our success over the last four years," said Mike Thompson, president and CEO of Egenera. "Going forward, his role is expanding so that we can further leverage his impressive range of skills and experience as we continue to scale the business rapidly."

Mr. Lanzetta served three years in the United States Marine Corps and earned a Bachelor of Science degree in business administration from Clark University and a Master of Business Administration degree from Babson College.