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Double-Take Software Shares Experience and Expertise with Recovery Consulting Services
With new technologies rapidly entering the market, organizations are constantly upgrading their IT environments, making the need for varied experience and expertise a must-have. Driven by existing customer needs, Double-Take® Software (NASDAQ: DBTK) today announced its Double-Take Recovery Consulting Services which includes an array of programs such as Disaster Recovery planning, VMware Installation services and a customer Health Check. The programs emphasize knowledge-transfer, hands-on consulting, and self sufficiency delivered by our certified Double-Take Software experts.

We understand that many of our customers are strapped for time and resources prior to and after a Double-Take Software deployment, said Mike Lesh, vice president professional services and support, Double-Take Software. We also know its rare for personnel to be well-versed in a wide range of environments, including Microsoft®, VMwar®, RIM BlackBerry®, and Oracle® products in combination with disaster recovery deployments. With the Double-Take Recovery Consulting Services, we can share our expertise from thousands of deployments to help design, plan, architect and optimally maintain the most complicated, mission-critical environments.

Delivered by Double-Take Software subject matter experts, the Double-Take Recovery Consulting Services includes programs such as:

  • Pre-Deployment Services to assist with DR Design and Planning, Solution Architecture and Planning a VMware Installation for server consolidation, focusing on best practice implementation and validation of Double-Take Software deployments; and
  • Post-Deployment services such as Health Check and Fail Safe Service, which aim to assist customers with meeting compliance certification for disaster recovery while exercising proper failover and failback techniques for business continuance objectives.

Southwest Corporate Federal Credit Union recently engaged in the Health Check service to perform a complete, in-depth analysis of performance and reliability of our previously installed Double-Take Software solutions, said Jerod Wright, network services manager, Southwest Corporate Federal Credit Union. With an increasingly complex IT infrastructure, the Health Check Service was important not only to help ensure we meet compliance, but to confirm that our high availability plans remain in optimum operating condition. As a result of the testing with Double-Take Software, we updated our systems, shared the latest best practices among the group, and feel good about maintaining uptime to meet customer demands.

Staff Augmentation Services

The newest service available to customers as part of the Double-Take Recovery Services is Staff Augmentation. With this new service, Double-Take Software can provide on-site support to act as part of the companys IT staff to help meet milestones and industry compliance requirement deadlines. With each engagement, a certified Double-Take Software engineer will share their expertise and best practice guidance for an organizations project.

By using the Staff Augmentation service, customers can turn to Double-Take Software for quick, cost-efficient turnarounds with the peace of mind that they are enhancing their IT environments to meet their needs.

At Partners Healthcare our certification process is vital in maintaining standards enterprise wide, said Stacey Kane, disaster recovery manager, Partners HealthCare System, Inc. Staffing a certified Double-Take Software engineer as part of our team allowed us to complete our certification testing process sooner, compile custom documentation for our production support handbook, and achieve a much quicker deployment.

To learn more about Double-Take Software Professional Services, please visit our website at

Published Wednesday, September 05, 2007 6:16 AM by David Marshall
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