Entuity today announces the first enhanced service pack for their award-winning Eye of the Storm® (EYE) network management suite: EYE 2008 SP1. As leading companies in all industries are deploying business service management (BSM) initiatives to support revenue growth, lower operating costs, and reduced operational risks, they face increased challenges in readying their network infrastructures and services. Entuity’s newest release of their flagship product directly addresses this challenge with an assortment of new modules and functionality directly aimed at facilitating BSM initiatives.

“Recent Aberdeen Group research finds direct connections between comprehensive measurement and testing of enterprise IT architectures and significant improvements in business performance and compliance with service level agreements (SLAs),” said Michael Dortch, senior analyst at Aberdeen Group. “Solutions such as Eye of the Storm and EYE 2008 SP1 can help companies build firm, flexible foundations for management and evolution of their business service portfolios, and for initiatives ranging from consolidation and virtualization to service-oriented and event-driven architectures.”

EYE 2008 SP1 offer customers a consolidated view of the IT infrastructure, enterprise scalable event correlation, analysis, and automated handling, versatility of metrics for analysis and reporting, and solutions to improve visibility and performance of the protocols and application flows on the network including:

• EYE NetFlow Anayzer Module – With support for a broad range of flow types used in the industry, EYE offers enhanced and integrated insight to application flows and how they traverse infrastructure connectivity. Detailed application flow metrics enhance the benefits of EYE’s infrastructure knowledge, historic and real-time performance data, event filtering, and root cause analysis.
• EYE Routing Protocols Extension Module – This new module discovers, collects performance data, presents reports, and visualizes active routers and their adjacent peers for BGP, EIGRP, and OSPF protocols – delivering the details and visibility needed to proactively ensure optimum operation of decentralized networks, including those using multihoming for better redundancy among autonomous systems.
• EYE Report Server Module – Delivers drag & drop simplicity and interactivity for selecting, exploring, analyzing, visualizing, and reporting on any of EYE’s wealth of data to uncover previously unknown trends and patterns, empower strategic business decisions, and deliver business intelligence throughout the organization.
• EYE Integration Module for BMC® Atrium™ CMDB – Contributes EYE’s acclaimed depth of network inventory, performance, operational, and forensic details to the industry-leading BMC Atrium CMDB.
• EYE Integration Module for BMC® Event Manager – Extends EYE’s demonstrated breadth and depth of detecting and alerting on network infrastructure performance and operational issues to facilitate broader event correlation and proactive incident and problem management through the BMC Event Manager (BEM) product.

"Entuity’s integrations with Event Manager and BMC Atrium CMDB contribute foundational network infrastructure details that help IT organizations efficiently align IT with the business and quickly attain their BSM goals", said Fred Johannessen, vice president, Technology Alliance and MarketZone at BMC Software.

EYE 2008 SP1 delivers IT operations personnel more functionality for insight, control, and predictability of the business asset foundational to BSM initiatives – the network – enabling customers to achieve their critical BSM goals. Eye of the Storm 2008 SP1 is available for the Microsoft® Windows Server® 2003, Sun™ Solaris™, Red Hat® Enterprise Linux®, and VMware® ESX Server platforms.

“Effective business service management takes technology, but it’s not about the technology. Making IT complexity disappear to work seamlessly across business processes is how leading companies drive profitability,” said Michael Jannery, president and CEO of Entuity. “EYE 2008 gives these companies a network management infrastructure that is a strategic foundation for BSM. Our continuing goal is to offer the broadest, widest, deepest, most insightful information about the network – bottom up, top down, device-oriented, flow-oriented, core, edge, real-time, historic – and to deliver that data in the most open way possible, to be used as our customers and partners see fit. It is their data, after all.”