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eG Innovations Enhances Its Management Capabilities for Virtual Infrastructures
eG Innovations, Inc. today announced the immediate availability of version 4.1 of its eG Enterprise SuiteTM with support for monitoring of VMware® ESX 3i and Solaris Containers. Later in the year, eG Enterprise plans to include monitoring of servers and desktops running the Citrix XenServerTM virtualization platform. Support for virtual environments from Microsoft, IBM, and others are planned as part of eG Innovations commitment to being the industrys leading single-source supplier of management software for all popular virtualization environments.

A global provider of business service monitoring and triage solutions for IT infrastructures, eG Innovations first announced its eG Monitor for VMware InfrastructuresTM (eG VM MonitorTM) at VMworld 2007 in September 2007. Already several of the nations largest financial institutions, healthcare organizations and service providers are monitoring hundreds of VMware ESX servers and tens of thousands of virtual desktops in production environments using the eG VM Monitor, said Srinivas Ramanathan, founder, president and CEO of eG Innovations.

The eG VM Monitor is the only monitoring solution that provides real-time inside and outside performance views of a virtual infrastructure. Using a patent-pending In-N-Out MonitoringTM technology, the eG VM Monitor provides a comprehensive view of the server, including performance of the VM kernel, the service console (for ESX 3 and 3.5) and all of the guest virtual machines. Each of the guest VMs is monitored from outside, so their relative resource consumptions are tracked. At the same time, a detailed inside view, without installing agents on each guest VM, provides detailed information about the applications running inside the VM guests that is critical for diagnosing performance issues.

"eG Innovations has a sophisticated capability to discover and monitor the entire operating environment including physical and virtual, OS and application, system and network, and more," said Andi Mann, research director for Enterprise Management Associates. "They also can connect the pieces intelligently to deliver a holistic view of performance that now extends to multiple virtual environments. This hybrid capability is key to delivering higher availability, faster response times, improved continuity, and resource maximization to deliver on mission-critical SLAs.

In addition to the expanded support of VM platforms, the new version of eG Enterprise includes several additions to our monitoring technology for virtual infrastructures, said Ramanathan. There also have been key enhancements in our automatic baselining and performance reporting capabilities that make eG Enterprise the solution of choice for monitoring virtual infrastructures.

Support for VMware ESX 3i and Solaris Containers

With version 4.1, eG Enterprise supports both agent-based and agentless monitoring for VMware ESX 3, 3.5 and 3i servers. Complete inside and outside views of the VMs are available with either approach. The guest VMs being monitored can even be in different Microsoft Windows domains, and can be monitored without requiring agents on the guest VMs. Agentless monitoring is performed either from a Windows or a Linux system, and a single system can monitor several ESX servers running versions 3, 3.5, or 3i.

Reporting enhancements specific to virtual desktop infrastructures (VDI) are also included in eG Enterprise v4.1. Administrators can generate reports on user activity across their VDI servers, determine the servers with the highest and the lowest number of sessions, understand typical user activity patterns, and who the top users of the VDI infrastructure are. Information on user workload (e.g., who the CPU intensive users are) can be used by VM administrators to optimally plan the utilization of their servers.

For Sun virtualized environments, an eG agent on a Solaris server can now be configured to monitor all the zones on the server. Using the metrics collected, administrators can easily compare resource usage levels across zones on a server.

Other improvements under eG Enterprise 4.1 include a revamped user interface using AJAX technology, integration of the eG manager with Microsoft Active Directory for user authentication, integration with Google maps for geographic views, configuration of scalable service topologies, configuring a combination of fixed and automatic thresholds to eliminate false alerts, enhanced event log aggregation, and expanded maintenance period configuration.

Availability and Pricing

The eG Enterprise v4.1 is available immediately. Pricing is per ESX server monitored, regardless of the hardware capabilities (CPU, memory) of the ESX server, or the number of virtual machines or the virtual desktops it supports. Pricing for a 25 node VMware-based environment starts at $50,000. For more information: visit http://www.eginnovations.com/web/vmware.htm.

Published Tuesday, May 27, 2008 7:48 AM by David Marshall
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