Genpact, a leader in the globalization of services and technology and a pioneer in managing business processes for companies around the world, today announced the launch of LeanDesk
SM. This new remote computing infrastructure can reduce desktop management costs up to 30% by centralizing desktop operations, improving data integrity and offering a standardized desktop computing environment.
“IT managers understand all too well that as businesses evolve and become more complex, managing large numbers of desktop computers spread across far flung global operations can present daunting challenges,” said KNK Venkataraman, SVP and Leader of Genpact’s ITO business. “Genpact’s LeanDeskSM was specifically designed to virtualize desktop management and allow companies to experience the benefits of fully-functional distributed desktop computing. LeanDeskSM also reduces significant costs associated with managing and maintaining desktops in multiple locations while enhancing security compliance.”
In contrast to other enterprise desktop virtualization solutions, Genpact’s LeanDeskSM combines complete hardware and software management tools with fully-integrated consulting and support services delivered by trained IT experts. The system enables connections to multiple Virtual Local Area Networks (VLAN) and comes bundled with Genpact’s ‘HouseKeeper’ application, which ensures tighter security compliance in the virtual desktop environment. LeanDeskSM can also be deployed in remote locations to increase the independence of their desktop systems through the use of ‘thin clients’ that rarely fail and can be easily replaced by local staff, further reducing costs associated with systems maintenance and repairs.
LeanDeskSM provides users with the flexibility and mobility to take advantage of ‘Work from Home’ programs without compromising the security of sensitive information. LeanDeskSM not only includes hardware and software, but also a complete package of services that can be customized to include ownership and hosting rights for the central infrastructure as well as Level 1 ‘Helpdesk’ and Level 2 ‘Desk-Side’ support services.