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Xangati Introduces Innovative Addition to AppMonitor Suite to Close Visibility Gaps and Combat Application Performance Issues in a Virtual World
Xangati, the company bringing IT organizations and service providers the next generation in application management, today announced availability of the newest addition to the AppMonitor™ suite – Xangati’s AppMonitor for Virtualization Management. By continuing to extend its award-winning Application Management 2.0 framework, Xangati leapfrogs others in the industry and achieves a significant first by delivering full performance transparency and previously unavailable insights into end-user activity – whether on the corporate network, or in the cloud and without agents or probes – a must-have for IT operations to ensure that it can maintain application performance service levels even when major architectural shifts occur.

According to a June 2008 Gartner Summit presentation titled “An Overview of Virtualization Server Management Standards, Products and Providers” given by Cameron Haight, a research vice president at Gartner, Inc., “Virtualization changes infrastructure physics related to time and space. The result will cause disruptions for management technology providers and consumers as many of today's tools can't support this new paradigm shift.” Xangati’s AppMonitor, the only complete solution up to the challenge, provides the end-user with real-time insight into their application activity on the network; and now, for the first time ever in a single product, merges the use of application activity with end-user response time to their specific virtualized and/or cloud applications. This information, when combined, delivers the most comprehensive understanding of what an end-user’s application experience is on the network.

Additionally, the enhanced Visual Trouble Ticket™ (VTT) portal – the most significant innovation for CSR’s since the advent of the trouble ticket system itself – is now baked right into the AppMonitor to provide full situational awareness of end-user activity back to the IT help desk, telecommunications and/or cloud provider. Through a DVR-style recording delivered via a web interface, all the key players can look at a 15 minute recording and make an assessment of what’s at the heart of the performance issue – making it a faster and more direct route to problem ownership and resolution.

“Xangati’s solution reflects the understanding that existing application management headaches are compounded with the complex and dynamic environment of the virtualized world – and, fast resolution to performance issues can only be achieved with the end-user in the equation,” said Alan Robin, CEO of Xangati. “The new AppMonitor we’ve designed for the virtual world not only allows a power user to do their own self-help but shrinks the IT visibility gap by giving a more complete understanding of the interactions of applications and resources – seeing straight through to where a performance problem resides, helping to bound the problem and resolve issues 50 percent faster – even with the increased clutter created by ‘sprawl’.”

Xangati’s new AppMonitor is available immediately, starts at an annual subscription rate of $2,100 (base Xangati platform required) and is also now offered through a new monthly subscription rate of less than $1,000 (base Xangati platform included). The AppMonitor provides two streamlined views – a dashboard giving insight into individual end-user application activity and performance; and, a dashboard dedicated to the application owner showing how much bandwidth is being used only for the applications they are responsible. The latter solution is particularly useful for mapping back to verify bills for cloud application usage.

Xangati will be demonstrating the AppMonitor for Virtualization Management at the upcoming VMworld 2009 conference at the Moscone Center in San Francisco, August 31-September 3, 2009, in the New Innovators Pavilion pod #1438F.

Published Monday, August 24, 2009 8:22 AM by David Marshall
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