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newScale Reports Record 2009 Results With New Customer Acquisitions and More Than Two Million Users

newScale Inc., the market leader in IT Service Catalog software solutions, today announced that it achieved record financial performance and customer success in 2009. The company’s growth was fueled by a 28 percent increase in new customer wins and expansion deals, highlighted by new customers such as The Bank of New York Mellon, BG Group, BJC HealthCare, Canadian Department of National Defence, Danfoss, Discover, Duke University Health System, MassMutual, Northrop Grumman, Occidental Petroleum, Raiffeisen Informatik, and South African Airways.

"Virtualization and cloud computing are driving a fundamental shift in IT infrastructure investment, and newScale is in the right place at the right time,” said Scott Hammond, president and CEO of newScale, Inc. “Despite a tough economic climate, newScale surpassed all our growth and financial objectives for 2009. In fact, last quarter, we blew away our targets with an average of 210 percent over-achievement. Building upon these impressive results and our track record of customer success, we expect to accelerate this momentum in 2010.”

As noted in a recent article published by Network World titled, “5 must-have IT management technologies for 2010,” the IT Service Catalog is one of the "five technologies industry watchers say could become mandatory for optimized IT service delivery and advanced data center operations in the coming year." In fact, the article stated that "the trend toward putting available IT services into an easily digestible Web-based IT Service Catalog will explode in 2010." Interest in self-service for data center automation, virtualization, and private clouds is accelerating this trend.

"It's a good time to be in IT infrastructure, because we have an opportunity to look at our existing investments and change the economic model," said Mark Brennan, vice president of IT Infrastructure, Gap, Inc. "Working together with newScale, we are focusing on standardizing our data center services, leveraging virtualization, and moving towards a fundamentally different delivery and cost model."

Highlights for newScale in 2009 included:

  • Exceptional performance for the year across all key corporate performance measures, exceeding revenue and cash flow targets despite poor macroeconomic conditions.
  • Milestone of two million users achieved and more than 50 go-live customer deployments throughout the year.
  • New customer acquisitions and competitive wins across multiple industries and geographies, with managed service providers as well as industry-leading enterprises in key verticals including energy, financial services, government, and healthcare.
  • Broader adoption throughout newScale's installed base -- which includes more than 20 percent of the Fortune 50 -- with expanded license deployments and global enterprise roll-outs at existing customers such as American Express, AT&T, Ford Motor Company, Dow Chemical, Gap, Safeway, and Siemens.
  • Continued market leadership, with selection as the Editors Choice in the InformationWeek review of Service Catalog products, creation of the new SPACL (Service Portfolio and Catalog Language) industry consortium, and announcement of the ITIL v3 Service Catalog certification using newScale intellectual property.
  • New partnerships with vendors such as Eucalyptus Systems and VMware for private cloud computing and virtualization. newScale also continued to expand its market coverage through alliances with global and regional consultancies including Accenture, Anton Systems, CSC, Infosys, Puleng Technologies, Siemens IT Solutions and Services, and Third Sky.
  • Introduction of innovative new products including a new library of Service Catalog templates for the marketing of IT and a ground-breaking new data center solution to manage virtual servers and cloud computing environments.
Published Tuesday, January 12, 2010 8:01 AM by David Marshall
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