RealVNC launches VNC Viewer Plus, enabling users to connect directly to KVM remote control functionality embedded in the all new 2010 Intel^® Core™ vPro™ processor family.

With hundreds of millions of users across the globe, RealVNC is the inventor of VNC and continues to push the boundaries of the technology. An industry first, VNC Viewer Plus enables users to connect directly to the KVM remote control functionality embedded in the 2010 Intel Core vPro processor family and benefit from its additional cost-saving manageability functions.

With VNC Viewer Plus, IT or a service provider help desk no longer needs to rely on a functioning operating system and network drivers to take control of an affected user’s PC. VNC Viewer Plus uses the Intel Core vPro processor’s out-of band KVM access so that complex issues such as OS failures and boot problems can be diagnosed and addressed remotely. Users are even able to remotely watch a full PC boot sequence, manipulate BIOS settings or re-install an operating system without the need to take a physical trip to the PC.

With the increasing emphasis on energy savings and sustainability, many users turn their PCs off before leaving work. This can make out-of-hours maintenance difficult for IT technicians. VNC Viewer Plus allows an IT technician to connect directly to PCs with the new 2010 Intel Core vPro processor family to remotely power up a machine to perform maintenance, and deploy time critical software patches.

In addition, PCs with the Intel Core vPro processor family allow remote hardware reset and IDE redirection, providing the ability to remotely boot from an image stored on a network share.

VNC Viewer Plus can also connect to VNC Servers from RealVNC’s product suite, including VNC Enterprise Edition, VNC Personal Edition and VNC Free Edition. Protocol-compliant third party VNC projects may also accept an incoming connection from VNC Viewer Plus.

“VNC Viewer Plus brings a whole new set of manageability functions to users,” says Dr. Andy Harter, CEO at RealVNC.” Remotely connecting, at the hardware level, to systems based on the Intel Core vPro processor creates more flexibility for organisations as IT technicians can minimize the need to make desk-side visits, reducing downtime and increasing staff productivity. The direct combination of Intel and VNC technology is revolutionary.”

“The new 2010 Intel Core vPro processor family was designed to improve IT efficiency and to enhance end-user experience,” says Lisa Watts, Director of Business Client Ecosystem Development at Intel Corporation. “With built-in out-of-band management capabilities such as Intel KVM remote control, Intel has provided cost-saving manageability that scales all the way from SMB to enterprise IT technicians.”