OpSource, Inc., Dimension Data’s wholly-owned enterprise cloud
and managed hosting business, today announced that Informatica Cloud has chosen OpSource to host and deliver its
multi-tenant cloud integration service to leading enterprises throughout the
world. With the explosion of cloud computing and the adoption of on-demand
applications such as Salesforce CRM, enterprises and Independent Software
Vendors (ISVs) have turned to Informatica’s best-in-class SaaS data integration
solution to move millions of records between systems and run thousands of data
integration jobs a day. To keep pace with the growth, Informatica needed a
reliable hosting solution that could seamlessly manage the workload while
proactively identifying and resolving any issues before they impact customers.
With more than 1,000 organizations relying on Informatica’s cloud data
integration services, the company turned to OpSource’s Managed Hosting and
enterprise-class cloud Infrastructure-as-a-Service (IaaS) solutions.
“We needed a partner that understood cloud and the mission-critical nature of
working with our ISV customers to ensure their applications and systems were up
and running,” said Ron Papas, general manager, Informatica Cloud. “Using
OpSource’s cloud hosting services, we can provide our customers a reliable and
consistent experience in a cost effective manner.”
Informatica evaluated several vendors before selecting OpSource’s Managed Hosting and Application Operations solution. Because customer service is
the cornerstone of Informatica’s business, they needed a solution that could
help them guarantee uptime for their integration services. OpSource was the only
company evaluated that could provide the reliability, operational expertise and
100 percent service level guarantees needed to ensure that Informatica’s
services would be up and running smoothly. OpSource has provided the
responsiveness and accountability needed to keep customers happy and address
issues in real-time.
“Informatica has made it easier and more cost-effective for organizations to
integrate fragmented data systems and cloud-based applications,” said Keao
Caindec, CMO of OpSource. “At OpSource, we understand that SaaS applications
need to be up 24x7, and our systems, processes and technology are engineered to
deliver just that.”
Informatica plans to leverage OpSource moving forward as it expands its
embedded integration service strategy: “When we selected OpSource, we knew we
were investing in our future,” added Papas. “Integration is something all SaaS
vendors will have to address, and we wanted a partner that would enable us to be
at the forefront of cloud integration. With OpSource, we can put the right
infrastructure in place for integrating with our partners so that signing up new
clients is automated, fast and easy.”