eG Innovations, the award-winning provider of intelligent service performance management solutions for physical, virtualized and cloud environments, announced that IO Integration, a leading systems integrator specializing in asset management tools and workflow solutions, has selected eG Enterprise as the performance management platform for its new IO Monitor remote monitoring service. IO Integration expects to use eG Enterprise to enable its clients to keep their mission-critical business services running at peak performance and to deliver tangible ROI to clients undertaking transformational IT initiatives.
This partnership allows IO Integration to expand the range of services offered to clients to include advanced remote performance management, analysis, and reporting of mission-critical systems.
Bill Covington, COO of IO Integration said, "We have evaluated all major performance management solutions and were truly impressed with eG Innovations' ability to proactively pinpoint performance issues across multiple mission-critical systems, whether they are physical, virtualized or cloud based, and do so before issues impact user productivity and ROI. Our new IO Monitor service now offers true 24x7x365 support and offers total performance visibility across every layer of every tier of our client's IT infrastructure."
"We are delighted to be partnering with IO Integration to raise the bar for delivering service excellence," said Srinivas Ramanathan, founder and CEO of eG Innovations. "Virtualization and cloud computing offer new ways of supporting critical business services. At the same time, if they are not properly provisioned and managed, these technologies could cause more pain and cost the enterprise more money. At eG Innovations, we have incorporated a great deal of expertise regarding these transformational IT technologies into our products. Our virtualization and cloud-aware root-cause diagnosis technology offers unparalleled views into the underlying infrastructure. Without needing to be experts at these technologies, administrators can quickly determine where the performance bottlenecks lie, and how they can keep their critical business services operating at peak performance. For system integrators like IO Integration who are looking to offer true business value to their customers, eG Enterprise can be a very effective tool."