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Carousel Industries' New Readiness Assessments Enable End-Users to Maximize Value of IT Investments in Five Distinct Technology Areas

Carousel Industries, a leader in data networking and converged communications, announced the launch of its Readiness Assessments program, designed to help end-users prioritize and plan effective technology implementations.

The new Readiness Assessments provide end-users with expert evaluation and planning guidance in five specific technology areas: Secure Mobility (BYOD), Contact Center, Video, Virtualization and VoIP. Each Readiness Assessment includes an analysis of the customers’ current technology environment before establishing benchmarks and expectations for a planned technology rollout.

“Carousel’s Readiness Assessments help our customers ask the right questions before making important IT investments,” said Bill S. Annino Jr., Vice President – Data Technologies Group, Carousel Industries. “The most successful technology deployments start with due diligence and an understanding of where a customer’s infrastructure is prior to selecting solutions, and then matching those solutions to the specific business needs of the customer.”

Carousel’s five Readiness Assessments consist of the following:

  • Secure Mobility (BYOD) – With a diverse array of devices on the network that must be accessible both inside and outside the four walls of the enterprise, this assessment reports on the health and versatility of a customer’s wireless infrastructure. It enables customers to prepare for the growth of the Bring Your Own Device (BYOD) trend.
  • Contact Center – Carousel specialists provide a comprehensive examination of contact center agent infrastructure to strike the optimal balance between quality customer care and cost efficiency. This assessment ensures contact center operations are as productive and efficient as possible
  • Video – Carousel experts assess a network’s readiness for high-definition video conferencing and telepresence so the business can leverage these powerful communication technologies. A thorough network review is conducted to find the strengths and weaknesses of the network so video services can be successfully deployed.
  • Virtualization – This assessment provides a detailed report on the suitability of a comprehensive desktop virtualization solution in the customer’s corporate infrastructure. Carousel specialists will help to enhance the desktop power and productivity by recommending the appropriate virtualization solutions.
  • VoIP – In this assessment, IP telephony experts run a complete evaluation of the customer’s current network infrastructure and assess what needs to done to deploy a VoIP system successfully. Also provided in the assessment is an Avaya best practice and complete technology gap analysis.

All five assessments utilize a combination of techniques and best practices to identify required areas of investment, while identifying possible shortcomings of a current technology environment. Following the assessment period, a comprehensive report is issued to customers, which includes specific recommendations to ensure an efficient rollout and long-term productivity.

Published Wednesday, June 06, 2012 5:51 PM by David Marshall
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Carousel Industries’ New Readiness Assessments Enable End-Users to Maximize Value of IT Investments in Five Distinct Technology Areas « Blogs News - (Author's Link) - June 7, 2012 3:17 AM
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