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Q&A: Interview with Jamcracker, Learning More About JSDN 6.0

Jamcracker, a leading Cloud Services Brokerage enablement company, recently announced the release of a new version of Jamcracker Services Delivery Network (JSDN), version 6.0.  The 6.0 release features new globalization enhancements to multiple operational areas as well as new APIs. To find out more about this release, I dialed up Steve Crawford, the VP of marketing and business development over at Jamcracker.   

VMblog:  Steve, can you explain to readers what JSDN is all about?

Steve Crawford:  JSDN, or the Jamcracker Services Delivery Network, enables organizations to become CloudServices Brokerages (CSBs) - which is essentially a private-branded cloud services marketplace.  The JSDN aggregates different types of cloud services and providers, enabling organizations to offer a unified cloud catalog to their customers, users and channel partners. It then handles the delivery and user management of these cloud services, which can include the organizations' own infrastructure and application services as well as SaaS/IaaS/PaaS offerings from third-party providers.  JSDN includes the:

  • Jamcracker Platform: A multi-tiered, multi-tenant cloud delivery and management platform that automates and unifies all CSB workflow functions including user provisioning and management, single sign-on access, policy management, billing, auditing, and many other functions.
  • Cloud Services Catalog: As a CSB gets up and running, a challenge for them is to build out their ecosystem of service providers. As such, Jamcracker offers them the choice of hundreds of pre-integrated services that are ready to be distributed to their customers.
  • Managed Services: Including branded tier 2 call-center support for end users, vendor management, operations and optional hosting services are additional elements available with JSDN.

VMblog:  And what is the main goal of the JSDN 6.0 version release?

Crawford:  As described in our last discussion, the Cloud Services Brokerage market is expected to grow rapidly over the next few years. Jamcracker has seen growth on an international scale with service providers such as MTN, whose market spans several dozen countries across Africa.  We also have 3 of the top 5 distributors using our platform, and many other types of organizations. In order to continue serving our customers, most of who have a multi-national presence, we made several key enhancements with JSDN 6.0 that dramatically scale how they can expand their cloud catalog offerings across multiple geographies, languages, currencies and market segments.

VMblog:  What are some of the features that we can expect to see in JSDN 6.0?

Crawford:  JSDN 6.0 is built to better serve the rapid globalization of businesses of all sizes, and the cloud providers who service them. These features include the capability to tailor services catalogs and user experience across different languages, currencies, taxation rules, payment methods, time zones, date formats and other aspects based on local market needs, significantly lowering the operational costs associated with supporting multiple geographical regions. Beyond the enhanced globalization support, JSDN 6.0 also includes dozens of new REST APIs that improve the integration and extensibility of our platform with existing back-office systems and on-premise IT environments.

VMblog:  And when will JSDN 6.0 be available?

Crawford:  JSDN 6.0 is currently available to interested customers. Please contact us through our online form, if you are interested in more information.

VMblog:  What can we expect to see from Jamcrackergoing forward?

Crawford:  Jamcracker was founded in 1999, so we have a long track record in aggregating services delivery, which we continue to evolve to suit market demands and needs. In fact, we publish an annual report on cloud adoption trends, and we recently published our third report. Our effort to put out a globalized version of the service reflects our desire to be part of the continued growth in increasing the velocity and reach of cloud services around the world.


Once again, a special thanks to Steve Crawford, Jamcracker's VP of marketing and business development, for speaking with VMblog.
Published Monday, May 27, 2013 12:54 PM by David Marshall
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