Jamcracker, a leading Cloud Services Brokerage enablement company, recently announced the release of a new version of Jamcracker Services Delivery Network (JSDN), version 6.0. The 6.0 release features new globalization enhancements to multiple operational areas as well as new APIs. To find out more about this release, I dialed up Steve Crawford, the VP of marketing and business development over at Jamcracker.
VMblog: Steve, can you explain to readers what JSDN is all about?
Steve Crawford: JSDN,
or the Jamcracker Services Delivery Network, enables organizations to become
CloudServices Brokerages (CSBs) - which is essentially a private-branded cloud
services marketplace. The JSDN aggregates different types of cloud services and
providers, enabling organizations to offer a unified cloud catalog to their
customers, users and channel partners. It then handles the delivery and user
management of these cloud services, which can include the organizations' own
infrastructure and application services as well as SaaS/IaaS/PaaS offerings from
third-party providers. JSDN includes the:
- Jamcracker
Platform:
A multi-tiered, multi-tenant cloud delivery and management platform that
automates and unifies all CSB workflow functions including user provisioning and
management, single sign-on access, policy management, billing, auditing, and
many other functions.
- Cloud
Services Catalog:
As a CSB gets up and running, a challenge for them is to build out their
ecosystem of service providers. As such, Jamcracker offers them the choice of
hundreds of pre-integrated services that are ready to be distributed to their
customers.
- Managed
Services:
Including branded tier 2 call-center support for end users, vendor management,
operations and optional hosting services are additional elements available with
JSDN.
VMblog: And what
is the main goal of the JSDN 6.0 version release?
Crawford: As
described in our last discussion, the Cloud Services Brokerage market is expected to
grow rapidly over the next few years. Jamcracker has seen growth on an
international scale with service providers such as MTN, whose market spans
several dozen countries across Africa. We also have 3 of the top 5 distributors
using our platform, and many other types of organizations. In order to continue
serving our customers, most of who have a multi-national presence, we made
several key enhancements with JSDN 6.0 that dramatically scale how they can
expand their cloud catalog offerings across multiple geographies, languages,
currencies and market segments.
VMblog: What
are some of the features that we can expect to see in JSDN
6.0?
Crawford: JSDN
6.0 is built to better serve the rapid globalization of businesses of all sizes,
and the cloud providers who service them. These features include the capability
to tailor services catalogs and user experience across different languages,
currencies, taxation rules, payment methods, time zones, date formats and other
aspects based on local market needs, significantly lowering the operational costs
associated with supporting multiple geographical regions. Beyond the enhanced
globalization support, JSDN 6.0 also includes dozens of new REST APIs that
improve the integration and extensibility of our platform with existing
back-office systems and on-premise IT environments.
VMblog: And when
will JSDN 6.0 be available?
Crawford: JSDN
6.0 is currently available to interested customers. Please contact us through
our online
form, if you are interested in more information.
VMblog: What
can we expect to see from Jamcrackergoing forward?
Crawford: Jamcracker
was founded in 1999, so we have a long track record in aggregating
services delivery, which we continue to evolve to suit market demands and needs.
In fact, we publish an annual report on cloud adoption trends, and we recently published our third report. Our effort to put out a
globalized version of the service reflects our desire to be part of the
continued growth in increasing the velocity and reach of cloud services around
the world.
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Once again, a special thanks to Steve Crawford, Jamcracker's VP of marketing and business development, for speaking with VMblog.