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Moorfields Hospital Invests in Workspace Virtualization to Improve Service Delivery

Moorfields Eye Hospital is working with Workspace Virtualization specialist RES Software to significantly improve IT service delivery across the hospital's central London campus.

Moorfields has purchased the RES Workspace Virtualization Suite, which will give 1,800 users instant access to their personal desktop, regardless of the device they are using and their location within the hospital. This will significantly improve access to the patient administration system, allowing clinical staff to more quickly view and immediately update records while on ward rounds.

RES Software's workspace virtualization technology will automatically determine what IT services users can access, according to their context (user ID, location and the device being used). This will deliver a consistent end-user desktop experience, significantly reducing log-in times, improving application delivery time and automating access to the nearest printer when users are away from their desk.

The new RES Software solution will also automate many IT services to minimize the time required to support day-to-day IT tasks. This will reduce end-user helpdesk requests and allow the IT team to dedicate more time to strategic IT projects that improve hospital management and clinical services.

Owen Brady, IT Director for Moorfields Eye Hospital, said: "Moorfields is an ophthalmic centre of excellence worldwide, and it is therefore vital that our IT services enable staff to continually improve patient services. We chose RES Software as we wanted to reduce the burden on the IT department of day-to-day system management. RES Software offers a single tool to simplify the delivery of server and application management, which means that we won't have to deploy multiple tools to achieve our goal of delivering reliable and cost effective IT management."
Published Wednesday, June 19, 2013 7:15 AM by David Marshall
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