Today at
Structure
2013, ThousandEyes emerged from stealth mode and launched a new product
that, for the first time, provides detailed visibility into the performance of
cloud applications and helps IT teams resolve performance problems quickly.
ThousandEyes' customers include members of the Fortune 500, Equinix, Evernote,
Priceline, ServiceNow, Twitter, Zendesk and Zynga.
ThousandEyes also announced $5.5 million in funding from Sequoia Capital and
angel investors: http://blog.thousandeyes.com/thousandeyes-raises-5-5-million-from-sequoia-capital-and-silicon-valley-angel-investors.
"Performance management products have not kept pace with the innovation in
cloud services. Legacy products are ineffective in solving problems enterprises
face today, creating migraines for IT," said Mohit Lad, co-founder and CEO of
ThousandEyes. "We have built a product from ground up for the cloud era to help
companies get the best performance out of their cloud applications."
As they adopt cloud applications such as Salesforce and WebEx, enterprises
are becoming more reliant on networks outside of their control, including the
service providers' data centers and the public Internet. Existing performance
management products are blind to service issues beyond the corporate network
perimeter and when cloud applications are slow or unavailable, IT teams have no
idea where the problem lies. This is further complicated when troubleshooting
involves distributed teams across different organizations, causing outages to
last longer than they should, negatively impacting user productivity and
business revenue.
ThousandEyes has developed an innovative new technology that correlates
different layers involved in the delivery of applications and pinpoints the
source of a problem, whether it is inside or outside an organization.
ThousandEyes also makes it easier for people in different places -- or even at
different companies -- to work together to fix problems in real time through a
built-in collaboration platform that enables issues to be resolved in minutes
and eliminates finger-pointing.
"ThousandEyes provides us with application visibility we never had," said
John Shaffer, CIO of Greenhill & Co. "We can instantly identify the source
of performance problems from our branch offices to cloud applications, saving us
hours of troubleshooting."
"ThousandEyes provides us with the unique ability to understand complex
network issues that impact the performance of our customers' applications," said
Brian Little, CIO of Equinix. "With ThousandEyes, our customers can not only
react to problems faster but also improve their network architectures to
optimize global performance."
"ThousandEyes has been a key tool for us in both day-to-day use and large
scale traffic engineering efforts," said Alexei Rodriguez, VP of Operations at
Evernote. "The insight and data provided allows us to better understand the
impact of our changes on end users and leads to better interactions with our
transit providers."
For additional customer commentary, go to http://www.thousandeyes.com/customers.
ThousandEyes' core functionality:
- X-Layer provides deep visibility into each layer of application
delivery and a connecting thread between these layers, making it possible to
navigate from layer to layer to find the root cause of problems.
- Deep Path Analysis provides a microscopic view of the end-to-end path
between the client and server, including localization of loss per interface,
link delays, route changes and measurement of capacity and available bandwidth.
- Interactive Sharing enables enterprises and application providers to
share live data with one another, eliminating ad-hoc tests, reducing manual
processes and resolving problems faster.
For more on ThousandEyes or for a free trial, go to http://www.thousandeyes.com.