CloudPhysics, who provides intelligent IT operations management for virtualized
workloads, today introduced its Knowledge Base Advisor, a proactive, early
warning service for IT operators that identifies operational hazards impacting
VMware workloads.
By necessity the VMware vSphere operations stack contains multiple hardware
and software vendors. IT teams cannot keep up with the fast-moving target of
weekly bugs and issues reports from vendors' Knowledge Base (KB) articles. They
unknowingly run infrastructure at high risk until disasters strike. For
instance, VMware alone frequently publishes a dozen vSphere KB articles each
week. At the same time, the user's environment is constantly changing with
applications modified, software or firmware updated, and new hardware
introduced. This combination of vendor changes and user environment
modifications is impossible to track -- the Uptime Institute's Abnormal Incident
Report database indicates human error as the source of 70% of data center
problems.
CloudPhysics' Knowledge Base Advisor is a new enterprise-ready early warning
subscription service which directly matches issues as they are discovered by
vendors and users around the world to a subscriber's dynamic infrastructure
configuration. Knowledge Base Advisor provides highly personalized and
prioritized alerts down to individual virtual machines, servers, network and
storage components. This creates visibility to risks in the user's environment
and increases the accuracy and effectiveness of responses. Powered by the
collective intelligence of CloudPhysics users and their IT operations data,
Knowledge Base Advisor enables IT operators to avoid operational hazards,
lowering risk and increasing operating safety margins.
"I really like the Knowledge Base Advisor as it helps me to keep up with the
latest released fixes which are applicable to my environment. In a single view,
I can see which fixes are critical and need immediate attention. It is a real
addition to my daily job," said VMware vExpert Gabrie van Zanten.
"Throughout my career issues in my environment have often required a quick
search through KB for solutions. CloudPhysics Knowledge Base Advisor now
provides concise visibility of known issues with various severity, multiple
vendors, and most importantly how those issues relate to my environment. The
CloudPhysics team has once again stepped up the capabilities to help manage my
environment," said VMware vExpert Josh Atwell.
"I was really surprised with the number of potential items that Knowledge
Base Advisor identified for hosts that were missing a few patches," said VMware
vExpert Brian Suhr.
"CloudPhysics just keeps on delivering! It's not just about numbers now.
CloudPhysics Knowledge Base Advisor gives you a targeted view of potential
issues in your environment, some of which you may have never known about!" said
VMware vExpert Anthony Spiteri.
"Knowledge Base Advisor demonstrates the power of our platform to bring users
and vendors together as a community connected through shared content made
personal, precise and effective," said John Blumenthal, CloudPhysics Co-Founder
and CEO.
CloudPhysics' Knowledge Base Advisor is now available as a beta service at:
http://www.cloudphysics.com. You can see the Advisor in action
at CloudPhysics' booth #1934 at VMware's VMworld 2013 taking place August 25 -
29 in San Francisco.