SolarWinds, a leading provider of powerful and affordable IT management software, today
announced that IT solutions provider Bulletproof Solutions replaced HP OpenView
with SolarWinds' network management solutions to meet the company's high
standards of delivering powerful and comprehensive network monitoring and
configuration management to their clients.
Bulletproof Solutions is a full-service IT provider based in Atlantic Canada
that advises and provides clients with recommended IT infrastructure management
to optimize their organizations' performance and security. The company formerly
used HP OpenView to monitor clients' networks, but Joshua Biggley, Operations
Architect for Bulletproof Solutions, said his team was disappointed by the high
total cost of ownership and extensive time commitments required to use the
software.
"HP OpenView did not work for us because the system required too much effort
to expand and maintain. We almost needed an HP consultant to use it," Biggley
said.
Bulletproof Solutions sought to replace HP OpenView with a solution that was
easy to deploy, would provide out-of-the-box value, and would work seamlessly
with other essential management tools. The team found what they needed in
SolarWinds Network Performance Monitor (NPM) and SolarWinds Network
Configuration Manager (NCM).
"SolarWinds has a lower total cost of ownership and a much shorter return on
investment than HP OpenView," Biggley said.
Biggley and his team commonly use SolarWinds NPM and SolarWinds NCM to
identify and address issues in their clients' network bandwidth, to monitor
hardware performance, and to back up hardware configurations. Biggley has also
had to troubleshoot problems for clients and has frequently reached out to
SolarWinds' customer support, product managers, and SolarWinds' user community,
thwack, to find answers to his questions.
"SolarWinds seems like a magical mix of inexpensive software and exemplary
customer service," Biggley said. "It's one of the best relationships we've ever
had with a network monitoring software vendor."