NAKIVO, Inc., the fastest growing provider of
virtualization data protection and cloud backup software, has announced
today that Systemec - a B2B full-service Internet service provider,
system integrator, and cloud service provider - has selected NAKIVO
Backup & Replication to deliver VM Backup-as-a-Service.
Systemec has three state-of-the-art datacenters: two in Venlo
(Netherlands), and one in Nettetal (Germany), which are connected via a
dark fiber. The company provides local businesses with DSL and fiber
Internet, connectivity, VoIP, SaaS, security, datacenter hosting, and
data protection, since 1997. Systemec also offers VMware-based public
and private cloud solutions to their customers.
Systemec’s customers vary from local government and healthcare to retail
and logistics and are typically small to medium businesses, all of them
looking for reliable IT solutions from a local provider. Systemec has
strict security standards and is certified in the Netherlands for
hosting medical records in our datacenters.
As a cloud service provider, Systemec runs a variety of VMware VMs that
they need to protect. Their customers use a wide range of VMware VMs
running all types of applications and databases, including Microsoft
Exchange, Oracle, Microsoft SQL, Windows and Linux webservers, VoIP
servers, and so on.
Systemec has been using a first generation VM backup solution, which did
not have a Web user interface and could be accessed only via a VMware
console or RDP. This way, the access to VM backups could not be granted
to other users or customers. As a result, Systemec team members had a
higher workload, since customers regularly requested to recover their
files and entire VMs.
“Our goal was to simplify the VM backup process, provide customers with
access to their backup data, and give them the ability to recover files
and application objects for themselves, without our assistance,” said
Marco Teelen, Manager of Internet Services.
In search for a better VM backup solution, the team at Systemec came
across NAKIVO Backup & Replication. They appreciated that the
product can be installed on Linux, which is free, requires less
maintenance than Windows servers, and is more secure. In lab tests,
NAKIVO has delivered on the team requirements: Web based user interface,
superior VM backup performance, and a complete feature set, including
the instant Exchange objects recovery feature, which was not available
in the previuos solution.
The key feature for Systemec, however, was Multi-tenancy, which enables
cloud providers to create isolated tenants, while each tenant can access
only their own backups via a self-service interface. “We were impressed
with the features and support while testing the product, and an
excellent pricing compared to the competition,” said Marco.
Systemec is leveraging NAKIVO Backup & Replication to backup
customer VMs (some of which have up to 200 VMs). NAKIVO backups are
mainly used for long term storage, depending on the needs of the
customer.
With the Multi-Tenancy, Systemec can now offer staff members and
customers access to the backups of their VM’s, which speeds up the
recovery process. “NAKIVO's multi-tenancy and self-service has saved
Systemec more than 20% in operational data protection and cloud services
costs by enabling users to manage VM backups themselves.” said Marco
Teelen, Manager of Internet Services. “NAKIVO helps us maintain reliable
image backups for our VMs. The reporting, web based access, and simple
process to do a restore saves us time while reducing calls to our
helpdesk on a daily basis, and in the end results in happy customers,”
said Marco.
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