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ShoreTel 2015 Predictions – Hardware Will Still Have a Role as Cloud Adoption Rises


 

Virtualization and Cloud executives share their predictions for 2015.  Read them in this VMblog.com series exclusive.

Contributed article by Pejman Roshan, Vice President of Product Management, ShoreTel

Hardware Will Still Have a Role as Cloud Adoption Rises

It can be challenging to decide between cloud-based and premises-based business applications. While some prefer to keep things in-house, more companies than ever are choosing to put applications, including Unified Communications (UC), in the cloud. The good news is it doesn't have to be one or the other, all or nothing.

In 2015, I predict we'll see many organizations increasingly depending on a blend of both cloud and on-premises business applications. Companies will opt to customize their existing architecture rather than try to retrofit, rush to the cloud, or keep all processes in-house. This approach enables companies to slowly migrate applications to the cloud, perhaps as on-premises software is ready for upgrades.

I also foresee employees opting for "personal clouds" for improved security around mobility. The modern workspace will no longer be bound to a location, and workers will need secure access to their information no matter the time, place or device.

Hybrid is the future

While cloud-based UC offers seemingly endless possibilities, a hybrid architecture with cloud and on-premises solutions will significantly increase. The hybrid cloud communications platform delivers the resiliency, control and availability of an on-site "hardware-based" phone system with the immediacy, ease and flexibility of virtual PBX applications delivered from the cloud.

A growing number of applications will be available as cloud services with the benefits becoming more apparent, particularly in how they enable the workforce and better customer service. Vendors that can offer hybrid solutions in 2015 will be better positioned for growth because they are able to serve various business needs.

The modern workspace will be a seamless blending of real-world and virtual

While face-to-face interactions bring a level of collaboration still missing in the cloud, more interpersonal communication will take place via the cloud in the next decade. The way people work has changed and increasingly more data is being put into the cloud for easy access. However, public clouds don't allow users to control the data - bringing up the issue of security.

Instead, many employees will opt for personal clouds that enable them to store files on a local networked drive with remote access capabilities, allowing them to retain full control over their data. Employees' personal clouds will be made up of multiple components connected by their "personal network" to help them collaborate on-the-go. The phone will be a function that is performed, and greater personal mobility will be in higher demand.

One thing is clear, hybrid architectures and personal clouds are leading the way in improving worker productivity and are becoming the preferred solution for IT managers. Hybrid doesn't require IT staff to rip and replace any existing on-premises equipment and enables them to slowly incorporate the cloud. Over time, IT spending will shift from buying and maintaining on-premises hardware to subscribing to cloud unified communication services. Those who start to adopt the best processes and technologies now will stay ahead of the game.

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About the Author

Pejman Roshan is the vice president of product management at ShoreTel, where he is responsible for product strategy, definition, and delivery for ShoreTel's unified communications cloud and premises product lines.
Published Friday, December 12, 2014 11:51 AM by David Marshall
Comments
@VMblog - (Author's Link) - February 10, 2015 6:58 AM

Once again, how great is it to be a part of the virtualization and cloud industries? 2014 was another banner year, and we witnessed a number of fantastic technologies take shape and skyrocket. And I, along with many industry experts and executives, media

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