eG Innovations, an award-winning provider of intelligent performance
monitoring solutions for cloud, physical and virtual environments, today
released its key predications for the Application Performance
Management (APM) industry in 2015.
Resolving IT pain and avoiding unscheduled downtime is the traditional
focus of our industry and will continue to be important, but cloud,
mobility, SaaS and other emerging technologies like virtually shared
storage are reinventing the role of the modern CIO, said Srinivas
Ramanathan, CEO, eG Innovations. APM solutions must support emerging
technologies and help CIOs manage and plan for future innovation,
transformation and validate the value delivered to the business. CIOs
will depend on APM solutions to prevent drains on CAPEX and ensure they
are contributing to OPINC. The modern CIO will concentrate on these key
initiatives, all of which are tied to having universal insight across
the enterprise.
Workspace flexibility will increase exponentially in 2015. IT
executives are being challenged to adopt and integrate mobile solutions
at a blinding pace but 70% of end user devices cannot pass basic
compliance and security tests, so introducing foreign devices on the
corporate network poses serious risks. CIOs will need to ensure
availability while managing access, device and user compliance and
security, having universal insight across user and device profiles,
approved and blacklisted apps, databases and domains will be critical to
success.
The borderless enterprise explosion will usher in a new era of
compliance and security. The gaps and interdependencies between cloud,
mobility, virtual and shared infrastructures, social media platforms and
SaaS will inspire a renewed focus on compliance and security the way
email, malware and network security have before. APM providers will be
faced with some interesting choices like whether to acquire or develop
additional internal compliance and security expertise, partner with an
existing security provider or remain focused on their existing silo
niche. CIOs will be left with deciding to go all-in with a security
provider, purchase silo-centric solutions that provide limited
compliance and security visibility, or evaluate and choose an APM/NPM
solution that meets most of their needs now as APM NPM compliance and
security maturity continues to grow.
Its all about end user experience and enhancing IT service
performance. End users judge their experience relative to their ability
to be productive and complete an end goal. Whether the end user is an
employee seeking to work seamlessly between the office and a mobile
device as they move across domains or a customer accessing a web cart,
they all expect apps and databases to be available, accessible and
responsive. CIOs will rely heavily on APM solutions to provide KPI for
user logons, average response time, page loads, app adoption,
abandonment rates and other correlated metrics to ensure that end users
are happy and productive.
CIOs will be recognized as the King of corporate KPI. What started
with call center, helpdesk and customer service metrics is expanding
rapidly. APM solutions that can be adapted to collect KPI for industry
and role specific applications are influencing the decision making of
CEOs, CFOs and other executives. APM solutions will be used to measure
and determine the viability of pilot programs, industrial expansion and
even the purchase of competing intellectual properties.
Improve operational efficiency. Reliance on command line interfaces
and technology trees is functional but outdated. CIOs will arm and
empower IT managers, admins and specialists with APM solutions that are
customizable, intuitive, integrate easily with existing NOC tools and
provide a unified view of the enterprise. The end goal will be to
accelerate time to resolution, eliminate guesswork, reduce dependency on
multiple silo-centric tools with limited visibility and mitigate the
impact that natural attrition has on tribal knowledge.
Ensure IT effectiveness and business alignment. CIOs must align IT
initiatives with desired business outcomes for productivity, growth and
profit. APM historical performance reports provide the empirical data
they ned to help them balance workloads, right-size the enterprise and
eliminate cost overruns so capacity planning meets the business needs of
today while preparing for the emerging technologies of tomorrow.
XaaS becomes the new IT stack for Hybrid Cloud. The era of everything
as a service has arrived. The development of virtual cloud and mobility
apps are driving IT innovation and the consolidation of intellectual
properties at a blinding pace. To maintain market share and demonstrate
thought leadership traditional product centric companies will accelerate
efforts to bring new XaaS offerings to market. The rollout and adoption
of new service offerings like vDaaS, DRaaS, IaaS, MWaaS, PaaS, and
WPaaS with grow and mature in 2015 and throughout the remainder of the
decade.
Containerization remains a test and development play, for now. Game
changer, disruptive and death knell are all phrases tossed about when
containerization solutions are discussed as an alternative to
traditional virtualization but the reality is much less dramatic.
Container solutions are well suited for accelerating Linux app
portability and reducing associated overhead, Google and Facebook have
deployed containers very successfully but their demands for rapid
deployment and scale are different from most corporate customers. Until
container solutions are cross compatible, offer mature management
options and enhanced security capabilities expect containers to remain a
solution for Linux test and development environments while traditional
VMs meet the majority of data center production demands.
Universal insight matters, its inherent value is undeniable. It will
play a significant role in driving, supporting and ensuring the success
of these key CIO initiatives in 2015.