Tegile Systems,
the leading provider of flash-driven storage arrays for databases,
virtualized server and virtual desktop environments, today announced its
IntelliCare Flash 5 Guarantee, a multi-point program that gives
customers additional confidence in their Tegile storage purchase for the
effective service life of their array.
Focused on the top five principles of most
enterprise technology purchases, the Flash 5 Guarantee puts in writing
minimum levels customers can expect from Tegile arrays in areas of
performance, cost, data reduction, endurance and availability. If during
the 5-year guarantee window, any purchased or leased Tegile array fails
to meet one or more of these promised criteria, Tegile will remedy the
situation by deploying Pro-Serve Engineers to directly engage with
customers in order to correct the outlying issue, including providing
additional or replacement gear at no cost, if deemed necessary.
Guaranteed minimum levels of each and every Tegile array include:
- Performance levels from a latency standpoint that are 5 times faster than legacy storage
- Pricing no higher than $5/RAW GB
- Data reduction rates of 5:1 leveraging Tegile’s deduplication and compression technologies
- 5 years of heavy-write SSD endurance and free controller upgrades after five years’ of service life
- “5 Nines” availability (99.999 percent, equal to 4 minutes/year) with active-active controllers
“The Tegile IntelliCare Flash 5 Guarantee is a
differentiator in the marketplace, intended to help customers feel
confident that we will ensure they achieve the optimal levels of
performance, cost, data reduction, endurance and availability that we
promise them,” said Rob Commins, vice president of marketing at Tegile.
“While there are others in the industry that may make similar promises,
not all of them offer as comprehensive a guarantee, for as long as we
offer it, or as a written agreement. It is also important to remember
that these are minimum promises for our entire portfolio of Intelligent
Flash Arrays. Truth be told, our customers should expect to receive
better than promised results on nearly every point with their Tegile
purchase, with much better results depending on the application they
deploy their Tegile array to support.”
The Tegile IntelliCare Flash 5 Guarantee is
provided on all of the company’s hybrid and all-flash arrays, which are
sold exclusively through the company’s reseller channel to provide
customers with best-in-class products and services to meet their IT
infrastructure needs. Customers have the option to purchase units
outright, lease them or go with a capacity-utilization model through
Tegile’s Agility Pricing Program. Additional information for
organizations looking to find out how the Flash 5 Guarantee can benefit
them is available at http://www.tegile.com/flash5