Zenoss Inc., the leading provider of unified IT monitoring and service analytics for virtual, physical and cloud-based IT infrastructures, today announced TuneIn, the world's largest audio network, has upgraded from open-sourced Zenoss Core to Zenoss Service Dynamics, the full-featured and commercially-support unified monitoring platform from Zenoss. 

TuneIn streams radio content from every continent to web and mobile, providing 50 million monthly active listeners access to more than four million on-demand programs and podcasts, and over 100,000 live radio stations worldwide.

Like many rapidly-growing technology companies, TuneIn initially chose Zenoss Core, the open-source unified monitoring solution from Zenoss, to provide robust yet low-cost data center and network infrastructure monitoring. As their listener-base expanded rapidly, TuneIn moved quickly to ensure its listeners continue to receive the high listening quality they had come to expect.

"TuneIn carries more live audio content than any other audio service, so we needed an extremely powerful monitoring solution from the start. Zenoss Core allowed us to get started quickly and inexpensively with a unified monitoring solution," said Mike Cook, Director of Technical Operations at TuneIn. "As our data and network environment is very complex, we needed to improve our monitoring capabilities, and the extensibility provided in Zenoss Service Dynamics via the VMWare, Cisco UCS, and Amazon AWS Zenpacks were a good fit for TuneIn."

"The next generation of all-digital consumers is driving growth in the entertainment industry today, and the most innovative brands have eagerly embraced the artistic, operational and economic benefits of digital technology," states Brian Wilson, Senior Vice President of Customer Success. "TuneIn knows the secret to high user satisfaction in digital entertainment is the highest possible availability and service quality. Zenoss uniquely provides IT operations teams in digital entertainment with a unified service-level view, to improve service quality, reduce operational costs, and address issues before they impact service delivery."

"TuneIn needed a complete, top down view that allowed us to monitor application health and availability, have root cause analysis, and provide deeper integration between our physical datacenter and cloud environments," said Mike Cook, Director of Technical Operations at TuneIn.

Available as an on-site or cloud-based service, Zenoss Service Dynamics provides unified, automated performance and availability monitoring and event management for any organization's entire IT infrastructure. Robust APIs facilitate easy integration with provisioning systems, service desk applications, CMDBs, and orchestration systems, enabling a holistic approach to managing IT service delivery.