Zenoss, Inc., the leading provider of unified monitoring and analytics
for virtual, physical and cloud-based IT infrastructure and
applications, today announced Atomic
Data, LLC, a managed services provider specializing in data center
colocation, VMware expertise and 24x7x365 network monitoring and support
will expand its deployment of Zenoss
5.0.
Zenoss has a strong track-record of working closely with managed
services providers like Atomic Data to simplify the chaos commonly seen
with a multi-tool approach by providing a unified platform that takes a
service insight approach and meets the challenges of today’s constantly
changing complex hybrid IT environments. Atomic Data successfully
deployed Zenoss for a health care insurance company providing coverage
in multiple markets across the Upper Midwestern region of the United
States.
“Before Zenoss, we used a variety of tools for alerting and
consolidation, but we didn’t have adequate event and service impact
visibility in place. We were having difficulty sifting through the noise
to identify critical events and the business critical services they
supported,” said Larry Patterson, CTO, Atomic Data. “With Zenoss we had
full blown visibility into what was most important to our customers, and
with customizable ZenPacks we were able to easily provide the necessary
integrations. With Zenoss we have incident reporting and RCA in one tool
and saw much improved time to resolution, simplified deployment, and
reduced costs.”
The combination of capabilities Zenoss provides – unified monitoring,
service impact and alerting analytics, remediation and integration –
help IT operations teams improve service quality, reduce operational
costs, and address issues before they impact service delivery.
“It’s so important for businesses that operate critical member-facing
services to provide the most robust user experience possible for their
customers,” stated Brian Wilson, Senior Vice President of Customer
Success at Zenoss. “Atomic Data clearly demonstrates how large customers
can benefit from the software-defined operations that scale.”
Available as an on-site or cloud-based service, Zenoss
Service Dynamics provides unified, automated performance and
availability monitoring and event management for any organization’s
entire IT infrastructure. Robust APIs facilitate easy integration with
provisioning systems, service desk applications, CMDBs, and
orchestration systems, enabling a holistic approach to managing IT
service delivery.