Virtualization Technology News and Information
TimoCom Standardizes Monitoring and Analytics with Zenoss

Zenoss Inc., a leading provider of unified IT monitoring and service analytics for virtual, physical and cloud-based IT infrastructures, today announced TimoCom has selected Zenoss Service Dynamics to consolidate monitoring and analytics across the organization to achieve a centralized view and pragmatic approach to IT operations.

“As our business continues to grow, it became clear we needed to consolidate our monitoring efforts. We were using multiple vendors in various departments and that was not conducive to creating streamlined metrics critical to maintaining and improving our infrastructure,” said Niels Haedecke, IT Infrastructure & Services, TimoCom. “We selected Zenoss based on the fact that the platform is easy to deploy and did not require agents. Instead, it utilizes SNMP, SSH, WMI and other API technologies to collect performance and system data.”

TimoCom utilizes Zenoss to monitor Linux, Windows and Oracle databases and has deployed various ZenPacks including AIX. “Having a centralized system to collect, analyze and discover the root cause minimizes the time to resolution and impacts the productivity levels for all areas of our business. The scalability and queries to understand trends are also key differentiators for Zenoss.”

“We can see the cost and effects, and understand instantly if there is a huge delay time for our databases, if they are performing at limits, if we are not forecasting, etc. There are other products that might do this, but we get trends, root cause analysis and a host of information just by running the simple queries available within the Zenoss system,” added Haedecke.

The new Zenoss 5.0 platform contains robust APIs to support quick and easy integration and automation with ITSM, orchestration, and IT operations management systems. Available as an on-site or cloud-based service, Zenoss Service Dynamics provides unified, automated performance and availability monitoring and event management for any organization’s entire IT infrastructure.

“The future of logistics is characterized by technological change and with it increasing automation and networking. The future of monitoring is to liberate IT from mundane tasks and elevate the value of IT operations,” said Brian Wilson, Senior Vice President of Customer Success. “We are thrilled to help TimoCom deliver a future orientated online marketplace in which transport services are secure, efficient and process supported.”

Published Sunday, June 14, 2015 4:06 PM by David Marshall
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