Virtualization Technology News and Information
SingleHop Unveils ServiceFirst Remote Management Services for Microsoft Azure
SingleHop, a leading provider of on-demand hosted private clouds and managed hosting, today introduced the availability of ServiceFirst managed services for Microsoft Azure public cloud to be delivered by recently-acquired, Microsoft-focused operating division, Server Intellect. With a comprehensive portfolio of managed services, automated tools and expert staff, SingleHop's Server Intellect team will help customers deploy and manage Azure-hosted VMs faster and more efficiently with improved security and performance. The new offering provides additional layers of services not available from Microsoft Azure.

The suite of services addresses the market's steady adoption of hybrid cloud by delivering a solution that seamlessly manages workloads across existing and new Azure deployments, private clouds, and bare metal environments.

With hybrid cloud estimated to grow from about $25.28 billion in 2014 to about $84.67 billion in 2019, Azure stands to take a good part of that share. In Microsoft's third quarter fiscal 2015 report, Microsoft's cloud posted triple-digit growth - up 106% during the quarter. Azure is growing at nearly double the rate of AWS, closing the gap between the two in the public cloud arena.

"Azure is a desirable choice for many organizations, but public cloud often lacks the degree of support to make it work smoothly and efficiently," said Adam Cady, Director of Third Party Managed Services, SingleHop. "Server Intellect's advanced support for Azure makes moving workloads across the Azure stack and private environments simple. We extend full service and support through the operating system level while giving customers as much visibility and control as they desire. With this solution, customers no longer have to choose between Azure infrastructure and great service and support."

Unique Approach to Managed Azure

An automation-based approach allows customers to get up and running with ServiceFirst for Azure within minutes and begin to take advantage of services immediately. Once set up, Microsoft Certified Engineers, backed by a robust automation toolkit, will take over managing all supported Azure instances to the OS level. Remote monitoring and maintenance capabilities built into the offering enable fast, easy deployment of software and patches that ensure peak performance with less possibility of human error. The solution provides a single-pane-of-glass view into customer's Azure deployments, granting customers full oversight and transparency at all times across all management, support and services.

Managed Azure Customer Benefits

Highlights of Server Intellect's Managed Services for Azure include:

  • 24x7x365 managed services support from Microsoft Certified Engineers
  • Unified management of Azure and other environments through a single control panel
  • Around-the-clock, real-time, proactive monitoring, alerting and response
  • Expert analysis and best-practices advice on architecture, implementation and optimization
  • Advanced security and compliance capabilities
  • Operating system updates, patches, security, and troubleshooting
  • Support for common Microsoft applications such as SQL Server, Exchange, SharePoint and IIS

ServiceFirst for Azure is available now. Visit for more details.

SingleHop was recently recognized in the 2015 Gartner Magic Quadrant for Cloud-Enabled Managed Services as an industry player. Gartner evaluated the SingleHop managed hosting portfolio used by thousands of organizations around the world. Get a complimentary copy of the report here.

Published Friday, August 14, 2015 8:35 AM by David Marshall
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