Virtualization Technology News and Information
John Holland Implements Citrix Solutions to Create a More Cost Efficient IT Infrastructure

John Holland (JH) is one of Australia’s leading engineering and construction services providers to the infrastructure, energy and resources, and transport services sectors. JH is working with Citrix to create an enterprise mobility environment in support of its “Day in the Life of John Holland” strategy, which involves the implementation of a virtual desktop infrastructure (VDI). JH has implemented XenApp, XenDesktop, NetScaler, and GoToTraining as key components in the organization’s shift to a less redundant, more cost-efficient IT infrastructure.

As a project-based organization, JH can have up to 100 projects running in offices and remote locations at any one time across Australia and southern Asia. In the past, JH would have technology infrastructure that needed to be set up for each project with backup systems. This was costly and time intensive for IT, and often involved risk due to the remote and sometimes harsh locations of projects along with natural weather occurrences. Productivity was less than optimal because employees weren’t always able to complete tasks on site in real time, instead having to travel back to the site office to fill out paperwork or access systems via their desktop. The plethora of device options being used by employees also created challenges with delivering apps and information securely and timely. With the goal of making employees more agile, while enabling anytime, anywhere access to applications and data on any type of device, JH’s “Day in the Life” strategy eradicated the duplication of tasks allowing employees to focus on core objectives.

The key benefits of this Citrix deployment include:

  • Cost savings – JH reduced IT expenses through the centralization of servers that typically cost between $5,000-$25,000 per project site, which eliminated the need for IT equipment at multiple project sites. In addition, JH optimized organization efficiency by enabling employees to spend more time at sites on critical items and interacting with staff rather than having to travel between sites and the office to complete paperwork.
  • Increased productivity – Productivity and employee engagement also benefitted from the mobilization of more than 20 processes that can now be completed on any device from the project site, significantly reducing the time investment required by employees.
  • Improved customer satisfaction – Adoption of this business strategy helped improve customer satisfaction as employees are able to spend more time on site and contribute to improving the quality of results.
  • Corporate social responsibility JH significantly reduced carbon emissions from the reduction of multiple site servers along with an improved ability to access accurate data for any legal requirements.
“By centralizing our data systems using Citrix XenApp and XenDesktop, we’ve eliminated redundant infrastructure and introduced cost savings, while also making it easier for employees to submit data at the project location in real time.” - David Banger, CIO, John Holland Group
Published Tuesday, August 18, 2015 12:15 PM by David Marshall
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