LiveOps, Inc., the global leader in cloud contact center and customer service solutions, announced today that Baker Johnson has joined the company as Vice President of Marketing. Reporting to CEO Vasili Triant and based out of the company’s new Texas headquarters, Johnson will be responsible for driving all elements of LiveOps’ global corporate and product marketing strategy and operations.

“Marketing leadership is vital to our next stage of growth,” said Vasili Triant, CEO of LiveOps. “Baker brings tremendous experience in delivering focused programs that will elevate the LiveOps brand, highlighting our market leadership in helping clients transform customer service delivery. We’re thrilled to have him on board and look forward to his leadership and contributions across the organization.”

Johnson has more than 16 years of experience delivering marketing-led revenue growth. He most recently served as the Director of Demand Generation at Zenoss, Inc., where he helped to drive double-digit growth in lead quality, lead volume, pipeline, and new bookings in his first year alone. Prior to Zenoss, he was the Vice President of Marketing at Affiniscape. He has also held marketing leadership positions at companies including RTM Consulting, QuickArrow and Dell.

“Technology enabled customer service is absolutely essential to delivering real-time brand value, satisfaction, and loyalty,” said Johnson. “LiveOps delivers the most innovative, responsive, and scalable technologies available to meet that need and is well-positioned for accelerated growth. I’m extremely excited for this opportunity to work with Vasili and the entire management team to help our customers deliver the best experience imaginable, anytime, anywhere, worldwide.”

Johnson attended Louisiana State University where he received his undergraduate degree in Marketing and Business Economics.