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Localiza, Latin America's Largest Car Rental Company, Selects AppDynamics' Application Intelligence Platform for Improving End User Experience

AppDynamics, a leading application intelligence company, today announced that Localiza Car Rental has selected AppDynamics to monitor the performance of its applications as a key component for improving customers’ experience in the nine Latin American countries where it provides car rental services.

With 42 years in the market, Localiza is currently the largest rental car agency in the continent. They have 552 service centers distributed throughout the main cities and airports in eight countries. Also, Localiza has the newest fleet in the country, with more than 117,000 cars available for rental.

“The adoption of AppDynamics solutions at Localiza brought us several benefits, such as the increased speed to identify the root cause of issues, the possibility of detecting a risky situation before it becomes a problem, and transparency among teams – since everyone can access application performance information whenever they want,” said Welmar Passarelli Rabello, IT infrastructure analyst with Localiza. “Now we can actually observe how our environment works and its performance in real time. It’s our thermometer for any application performance situation.”

Localiza is using the AppDynamics Application Intelligence Platform for:

  • Real-time end-user monitoring
  • Detecting application issues and solving problems before they affect services
  • Database monitoring
  • Tuning performance for its Java and .Net applications

“We are pleased that an international company like Localiza understands the importance of our application intelligence solutions to help maintain quality service to its customers,”’ said Jyoti Bansal, founder and CEO of AppDynamics. “We will work with Localiza to help provide the best customer experience as they continue to grow in Latin America.”

The AppDynamics Application Intelligence Platform is a comprehensive solution enabling companies and government entities to maximize business and application performance. The platform is designed and architected to help give business and government users the confidence that their applications are running at their best, to give IT personnel the operational visibility and control they need, and to give end users the great experiences they’ve come to expect and demand.

Published Monday, October 19, 2015 9:33 AM by David Marshall
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