LiveAction today announced the release of its free Software as a Service (SaaS) version of LiveUX. LiveUX
monitors the availability and performance of web-based applications
running from internal data centers, in public or private clouds, or
delivered by a SaaS provider. Offering
LiveUX capabilities on a SaaS platform continues LiveAction's
commitment to simplify the tools and tasks of IT management teams. New
customers who want to use LiveUX SaaS simply need to sign up online to
begin defining and running tests against their specific applications:
http://liveaction.com/solutions/liveux-user-experience-monitoring/.
The free account of LiveUX offers up to three global agents, three
private agents and five tests per agent performed at five-minute
intervals, with historical data being stored for up to 24 hours.
"As
enterprises migrate applications to external cloud services, their
existing performance management tools may prove insufficient for service
assurance. LiveAction is addressing this visibility gap with its user
experience product, LiveUX," said Shamus McGillicuddy, senior analyst
with Enterprise Management Associates.
"Organizations
moving their services to the cloud are faced with losing control and
visibility of the ‘new' end-to-end network. Without any data to argue
the point, users are often tempted to blame the network for any
performance issues they experience," said Ulrica de Fort-Menares, VP of
product strategy at LiveAction. "LiveUX enables network teams to quickly
triage the nature and cause of these issues, whether they are internal
network issues, external service provider network issues, or the
applications themselves. LiveUX is a tool that monitors both
availability and performance of those applications and resolves a lot of
the finger-pointing that goes on between network and application teams.
With this new SaaS product, the test results, reports and proof to
settle the argument are readily available in the cloud."
LiveUX
provides network management teams the missing visibility needed to
identify and mitigate the causes of poor user experience on
business-critical applications. These tests include full HTTP tests, as
well as DNS tests for DNS latency, ICMP ping for network latency, and
TCP traceroute for hop-by-hop segmentation of performance
characteristics. LiveUX displays the results of the tests to
characterize cloud application
performance
and user experience to identify the root cause of performance problems.
LiveUX's ability to run tests against these applications from either
the LiveUX hosted global agents, or from a downloadable private agent,
deployed on-premise, allows network engineers to test applications from
any location over any network.
Today,
LiveAction is also announcing the release of LiveAction 5.1. The new
release, available next month, will expand support for Cisco 9k sFlow,
as well as QoS configuration support for Cisco 3850 and 4500 devices.
Additionally, as the Cisco recommended tool for Cisco Intelligent WAN
(IWAN) visibility and assurance, LiveAction 5.1 will include features
for IWAN easy deployment.
The
5.1 release includes a new HTML5 interface with web-based reporting on a
new integrated platform. This platform will allow LiveAction to deliver
an integrated interface into current LiveAction and LiveUX
capabilities, and to offer future integrated products and capabilities.
For the 5.1 release, the new platform will offer functions and guided
workflows for common scenarios such as capacity planning and device
inventories.