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LiveAction Announces Free Software-as-a-Service (SaaS) Solution that Monitors Availability and Performance of Cloud Applications to Improve User Experience
LiveAction today announced the release of its free Software as a Service (SaaS) version of LiveUX. LiveUX monitors the availability and performance of web-based applications running from internal data centers, in public or private clouds, or delivered by a SaaS provider. Offering LiveUX capabilities on a SaaS platform continues LiveAction's commitment to simplify the tools and tasks of IT management teams. New customers who want to use LiveUX SaaS simply need to sign up online to begin defining and running tests against their specific applications: http://liveaction.com/solutions/liveux-user-experience-monitoring/. The free account of LiveUX offers up to three global agents, three private agents and five tests per agent performed at five-minute intervals, with historical data being stored for up to 24 hours.

"As enterprises migrate applications to external cloud services, their existing performance management tools may prove insufficient for service assurance. LiveAction is addressing this visibility gap with its user experience product, LiveUX," said Shamus McGillicuddy, senior analyst with Enterprise Management Associates.

"Organizations moving their services to the cloud are faced with losing control and visibility of the ‘new' end-to-end network. Without any data to argue the point, users are often tempted to blame the network for any performance issues they experience," said Ulrica de Fort-Menares, VP of product strategy at LiveAction. "LiveUX enables network teams to quickly triage the nature and cause of these issues, whether they are internal network issues, external service provider network issues, or the applications themselves. LiveUX is a tool that monitors both availability and performance of those applications and resolves a lot of the finger-pointing that goes on between network and application teams. With this new SaaS product, the test results, reports and proof to settle the argument are readily available in the cloud."

LiveUX provides network management teams the missing visibility needed to identify and mitigate the causes of poor user experience on business-critical applications. These tests include full HTTP tests, as well as DNS tests for DNS latency, ICMP ping for network latency, and TCP traceroute for hop-by-hop segmentation of performance characteristics. LiveUX displays the results of the tests to characterize cloud application 

performance and user experience to identify the root cause of performance problems. LiveUX's ability to run tests against these applications from either the LiveUX hosted global agents, or from a downloadable private agent, deployed on-premise, allows network engineers to test applications from any location over any network. 

Today, LiveAction is also announcing the release of LiveAction 5.1. The new release, available next month, will expand support for Cisco 9k sFlow, as well as QoS configuration support for Cisco 3850 and 4500 devices. Additionally, as the Cisco recommended tool for Cisco Intelligent WAN (IWAN) visibility and assurance, LiveAction 5.1 will include features for IWAN easy deployment. 

The 5.1 release includes a new HTML5 interface with web-based reporting on a new integrated platform. This platform will allow LiveAction to deliver an integrated interface into current LiveAction and LiveUX capabilities, and to offer future integrated products and capabilities. For the 5.1 release, the new platform will offer functions and guided workflows for common scenarios such as capacity planning and device inventories.

Published Wednesday, November 18, 2015 8:02 AM by David Marshall
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