xMatters, inc., a leader in communication-enabled business processes, has received accreditation from the Crown Commercial Service to trade on G-Cloud 7 in the UK’s Digital Marketplace. It can be found under the ‘Software As A Service’ Lot in the procurement framework, which went live on 23 November.

xMatters’ intelligent cloud communications technology automates communication processes, improves efficiency and reduces the amount of ‘noise’ that people are influenced by during a range of scenarios. For example, it improves communication during everything from IT incidents to civil unrest to operations of public facilities.

xMatters’ cloud-based platform can be applied across any scenario where communication processes need to be interpreted and automated to improve the speed and efficiency of communications around time-sensitive events. This latest accreditation means UK public sector organisations continue to have access to xMatters’ proven and cost effective cloud-based technologies.

John Duffy, Head of Public Sector at xMatters said, “In David Cameron’s 'smarter state' speech, he outlined the importance of delivering a progressive government focused on reform, devolution and efficiency. ICT has an integral role to play in driving efficiency gains. However, what often prevents these gains from occurring is human intervention while managing processes and communications across the range of channels required to manage a time-sensitive event. What’s necessary, nowadays, is technology that enables teams to cost-effectively unlock the value that has been invested in their systems so that they can get on with their jobs. This is where the real gains are to be made, in automation.”