Separating the “movers” from the “shakers” in creating the ultimate customer experience using Big Data

BIGIT Technology welcomes The University of Queensland as a Knowledge Partner for Big DATA CX World Show happening on February 2-3, 2016 at Swissotel, Sydney. While there is a lot of talk about big data, few understand it and even fewer are using it or using it properly to increase their commercial success. With in-depth interactive discussions and case studies from experts across industries, Big Data & Customer Experience World Show is designed to engage potential solutions to current emerging challenges while enhancing Customer Experience.

In order to deliver a quality customer experience across the customer lifecycle, big data analytics, combined with the necessary network expertise, can provide the required insights.  Better customer experience feeds off of our knowledge of customer behavior, and also their preferences. Big data opens the windows to give us an in-depth view of the customer’s mind and where trends may bend toward in the future. From banks to e-commerce, big data means business.  The golden question is, what’s next?

Meet leading market leaders from AUSTRAC, Woolsworth, Qantas, NSW Roads and Maritime Services, Sportsbet, University of Queensland, Statistics New Zealand, Insurance Australia Group (IAG), Insurance Australia Group (IAG), Australian Taxation Office, Fonterra New Zealand, Basis Technology and many more as they gather around to discuss on how to harness the power of big data and share their insights on the tried and tested methods that have been successful in heightening the customer experience. Dig deeper into current issues and trends on big data and learn new strategies on how analytics can drive customer experience efficiencies and maximise revenue in business related activities.

BIGIT Technology’s events are niche, exclusive and tailored according to market needs of the host city and as such, only relevant sponsors, exhibitors, and delegates are invited to attend. The BIGIT Technology consists of the Conference Series and BIGIT Exhibition.

For more details, visit http://bigdataworldshow.com/australia2016/